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2011 Service & Courtesy Award – Heading to the Final Round!
2011
傑出服務獎 ― 終極戰來臨！
Participants were able to meet friends and exchange service tips.
參賽者透過比賽認識新朋友，互相交流服務心得。
「
2011
傑出服務獎」正朝著最後階段進發！今年獎項的參加人
數高達
787
人，他們分別來自
135
個品牌。
「傑出服務獎」絕對是一項競爭激烈的業界獎項，參賽者首先
於
7
至
8
月期間接受神秘顧客評審，當中表現出色的參賽者獲甄
選參加了
9
月
20
日舉行的首次面試評審，接下來最後一關就是
即將於
10
月
20
日舉行的最後面試評審！
Each round of assessments is not easy at all, meaning that the
selected participants are already top of the many. Let us cheer for
them in their forthcoming outstanding performance!
The Winner s Announcement Ceremony wi l l be held on 2
November 2011. We welcome all retailers to join this unforgettable
occasion. For details, please visit the Association website:
www.hkrma.org or call us at 2866 8311.
比賽的每一個階段皆挑戰重重，因此最終脫穎而出的得獎者可
說是強者中的強者，讓我們一起為他們打氣加油！
「傑出服務獎」結果發佈會將於
11
月
2
日舉行。我們歡迎各零
售同業出席，一起分享這個難忘的時刻，詳情請瀏覽本協會網
頁：
www.hkrma.org
或致電
2866 8311
查詢。
The 2011 Service & Courtesy Award is entering the final stage! This
year, there are a total of 787 participants coming from 135 brands.
In this highly competitive industry award, the participants were
shortlisted through the Mystery Shoppers Assessment in July and
August, and then the Preliminary Interview held on 20 September.
Their final challenge will be the Final Interview to be held soon on
20 October.
Participants were ready for the
Preliminary Interview.
參賽者充分準備，參與首次
面試評審。
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