Page 39 - Retailers_2014_Summer

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HKRMA NEWSLETTER 零售商

Policies & Legislation Column

政策及法例專欄

List of HKRMA Functions

活動一覽表

This column is to inform members and readers about the various legislative and industry issues that the Association has reflected its views to the Government or relevant entities.

本欄目是為會員及讀者報道本協會就最近與零售 業息息相關的議題，向政府或有關團體所發表過 的意見。

Association's Views

Please find below a list of issues which the Association has contributed position papers and comments in the last quarter. Details can be found in the HKRMA website: www.hkrma.org.

Reflected trade’s views on Individual Visit Scheme.

Submission on Review of the Statutory Minimum Wage Rate.

Submission on public consultation on Enhanced Measures against Shop Front Extensions.

本協會意見

本協會於上季就下列議題提供意見或建議書，詳細內容 可參閱本協會網站：www.hkrma.org。

協會對「一簽多行」政策，向政府反映業界意見。

就法定最低工資水平的檢討提交業界意見。

就政府加強處理店舖阻街公眾諮詢提交意見書。

For enrollment and further details, please visit www.hkrma.org. 報名及有關詳情，請瀏覽 www.hkrma.org。

Date 日期 Functions 活動項目

5/11/2014 2014 Service & Courtesy Award - Winners Announcement Ceremony

2014 傑出服務獎 - 結果發布會

28/10/2014 SME Retail Workshop: Master and Apply Coaching Skills

中小企零售工作坊：掌握和運用教練技巧 23/10/2014 2014 Service & Courtesy Award - Final Interview

2014 傑出服務獎 - 總決賽個人面試

14/10/2014 SME Retail Workshop: Master the Skills of a Successful Leader

中小企零售工作坊：掌握成功領導的必備條件 9/10/2014 HKRMA 31 st Annual General Meeting cum Luncheon

第31屆周年大會暨午餐交流研討會

24-25/9/2014 2014 Service & Courtesy Award - Preliminary Interview

2014 傑出服務獎 - 準決賽小組面試

23/9/2014 SME Retail Workshop: Master AQ and Turning Pressure into Power

中小企零售工作坊：掌握壓力管理與AQ逆境商數 16/9/2014 SME Retail Workshop: Master and Understanding EQ

中小企零售工作坊：掌握和瞭解EQ

16/9/2014 2014 Hong Kong Awards for Industries: Customer Service - Final Central Judging

2014香港工商業獎：顧客服務 - 最終評審

11/9/2014 SME Retail Talk: Wifi Security & Prevention of Counterfeit Banknote

中小企零售講座：Wifi 安全話咁易及提防偽鈔

26/8/2014 SME Retail Workshop: Build Up and Winning Customer Loyalty

中小企零售工作坊：掌握及建立顧客的忠誠

21/8/2014 Briefing on "Full Implementation of the Plastic Shopping Bag Charging"

「全面推行塑膠購物袋收費」簡介會

21/8/2014 Workshop on "Coaching for Higher Performance"

「指導員工發揮更佳表現」工作坊

14/8/2014 Briefing on "Full Implementation of the Plastic Shopping Bag Charging"

「全面推行塑膠購物袋收費」簡介會

12/8/2014 SME Retail Workshop: Master Consultative Skills of Customer Service

中小企零售工作坊：掌握顧問式顧客服務技巧

8/8/2014 Briefing on "Full Implementation of the Plastic Shopping Bag Charging"

「全面推行塑膠購物袋收費」簡介會

7/8/2014 2014 Hong Kong Awards for Industries: Customer Service - Panel Interview & Presentation

2014香港工商業獎：顧客服務 - 面試評審

7-9/2014 Mystery Shoppers Programme (52 nd Period: July - September 2014)

神秘顧客計劃 (第52期：2014年7月至9月)