| Cover | 1 |
| Mission & Representation 使命及代表性 | 5 |
| One Year at a Glance 全年活動一覽 | 6 |
| Congratulatory Messages 賀辭 | 11 |
| Organizational Structure 協會架構 | 24 |
| Chairman's Report 主席報告 | 36 |
| Vice-Chairmen's Messages 副主席之話 | 44 |
| Achievements 工作回顧 | 50 |
| Flagship Programmes & Industry Awards 旗艦活動及行業獎項 | 69 |
| Support Programme for SME Retailers 中小企零售商支援計劃 | 86 |
| Acknowledgements 鳴謝 | 92 |