| Mission & Representation 使命及代表性 | 4-5 |
| Year at a Glance 全年活動一覽 | 6-7 |
| Congratulatory Messages 賀辭 | 10-11 |
| Organizational Structure 協會架構 | 22-23 |
| Chairman's Report 主席報告 | 36-37 |
| Vice-Chairmen's Messages 副主席之話 | 44-45 |
| Achievements 工作回顧 | 48-49 |
| Flagship Programmes & Industry Awards 旗艦活動及行業獎項 | 65 |
| Support Programme for SME Retailers 中小企零售商支援計劃 | 84-85 |
| Acknowledgements 鳴謝 | 88-89 |