Page 32 - Retailers_2014_Summer

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ཧਯਠ຾੬ࠦ࿁ɪࠑਪᕚdʿટᙃՑ܄˒ձࡰʈ ٙࡈɛ༟ࣘfϞԈʿϤd࠰ಥࡈɛ༟ࣘӷᒯਖ਼ࡰ ʮ໇€˜ʮ໇™ၾ࠰ಥཧਯ၍ଣ՘ึІ̘ϋʬ˜Υ Ъપ࢝˴ᕚމ˜ՙ൳ཧਯdڭღӷᒯ™ٙБุڭღ ӷᒯݺਗdͦᅺ݊ᄣආุޢ࿁ࡈɛ༟ࣘ€ӷᒯ ૢԷ‘€˜ૢԷ™ٙႩᗆd౤ࡇԄλБԫ˙όfһϓ ͭəʈЪʃଡ଼dʱԮཧਯਠίᐄ༶ɪึऒʿࡈɛ ༟ุࣘٙਕᇍᖚձุޢᗫءٙԫධdਞၾ݊ϣʈ Ъʃଡ଼ٙϓࡰܼ̍࠰ಥཧਯ၍ଣ՘ึ຾ଣ ᅾᘆᄃ ɾɻ eлԭཧਯϞࠢʮ̡ɛʑ၍ଣʿ೯࢝৷ॴ຾ ଣ ᆙᘒޜɾɻ e࠰ಥ̀௷܄၍ଣϞࠢʮ̡̹ਕ຾ ଣ ࿋ణߵɾɻ ʿߕː࠮ۜϞࠢʮ̡جܛᚥਪ Ꮦห ฉɾɻ f

ཧਯਠί஢εઋرɨѩึϗණʿஈଣࡈ ɛ༟ࣘ€Է νึࡰࠇྌeપᄿݺਗഃdʈЪʃଡ଼ΪϾܔᙄ ੽வԬྼყ༶ЪމਿᓾdᇜՓə˜ཧਯุڭღӷ ᒯࠦࠦᝈ™ᑺࢭfԨމʲΥʔΝʈЪ׌ሯٙცࠅd Փ֛əɓӻΐٙ੃৅ሙ೻dਕӋ౤؁੽ุࡰ࿁ࡈ ɛ༟ࣘӷᒯڭღٙจᗆfݺਗಂගᑘ፬ə19ఙᑺ ࢭʿਖ਼ุ޼୦फdіˏԸІ൴ཀ110ගʮ̡ߒ1,245 Τ੽ุࡰਞ̋f

All of the above are scenarios encountered by retailers every day. Frontline workers are frequently required to handle the personal data of their customers and co-workers while carrying out their daily duties. In view of this, the Office of the Privacy Commissioner for Personal Data (“PCPD”) collaborated with the Hong Kong Retail Management Association (“HKRMA”) last June to launch an industry-specific campaign called “Driving Retail Excellence through Privacy Assurance”. The purpose of the event was to promote understanding of data protection requirements under the Personal Data (Privacy) Ordinance (“the Ordinance”) and share good privacy practices among members of the industry. Also, a working group was set up for retailers to discuss compliance issues in various business environments and other concerns. Members of the working group included Ms Veronica Fan , Manager of the HKRMA; Ms Carol Poon , Senior Manager-Talent Management & Development of the HRA Division of Convenience Retail Asia Ltd.; Ms Liane Liu , Marketing Manager of Pizza Hut Hong Kong Management Ltd; and Ms Rachel Dai , Legal Counsel of Maxim’s Caterers Ltd.

Since retailers in their business operation collect and handle personal data for various purposes (e.g. membership applications and promotional activities), the working group suggested focusing on these data practices. The collaborative effort has resulted in the formulation of a “Retail Operation Seminar”. The working group has also planned a series of training programmes to enhance compliance among the retail workers with different job types. During the Campaign, the PCPD organised 19 seminars and professional workshops attracting 1,245 practitioners from over 110 organisations.

Retail Industry Campaign for Protecting Consumers’ Personal Information

ཧਯุڭღࡈɛ༟ࣘӷᒯݺਗ

Industry News

ཧਯਠ຾੬ࠦ࿁ɪࠑਪᕚdʿટᙃՑ܄˒ձࡰʈ ٙࡈɛ༟ࣘfϞԈʿϤd࠰ಥࡈɛ༟ࣘӷᒯਖ਼ࡰ ʮ໇€˜ʮ໇™ၾ࠰ಥཧਯ၍ଣ՘ึІ̘ϋʬ˜Υ Ъપ࢝˴ᕚމ˜ՙ൳ཧਯdڭღӷᒯ™ٙБุڭღ ӷᒯݺਗdͦᅺ݊ᄣආุޢ࿁ࡈɛ༟ࣘ€ӷᒯ ૢԷ‘€˜ૢԷ™ٙႩᗆd౤ࡇԄλБԫ˙όfһϓ ͭəʈЪʃଡ଼dʱԮཧਯਠίᐄ༶ɪึऒʿࡈɛ ༟ุࣘٙਕᇍᖚձุޢᗫءٙԫධdਞၾ݊ϣʈ Ъʃଡ଼ٙϓࡰܼ̍࠰ಥཧਯ၍ଣ՘ึ຾ଣ ᅾᘆᄃ ɾɻ eлԭཧਯϞࠢʮ̡ɛʑ၍ଣʿ೯࢝৷ॴ຾ ଣ ᆙᘒޜɾɻ e࠰ಥ̀௷܄၍ଣϞࠢʮ̡̹ਕ຾ ଣ ࿋ణߵɾɻ ʿߕː࠮ۜϞࠢʮ̡جܛᚥਪ Ꮦห ฉɾɻ f

ཧਯਠί஢εઋرɨѩึϗණʿஈଣࡈ ɛ༟ࣘ€Է νึࡰࠇྌeપᄿݺਗഃdʈЪʃଡ଼ΪϾܔᙄ ੽வԬྼყ༶ЪމਿᓾdᇜՓə˜ཧਯุڭღӷ ᒯࠦࠦᝈ™ᑺࢭfԨމʲΥʔΝʈЪ׌ሯٙცࠅd Փ֛əɓӻΐٙ੃৅ሙ೻dਕӋ౤؁੽ุࡰ࿁ࡈ ɛ༟ࣘӷᒯڭღٙจᗆfݺਗಂගᑘ፬ə19ఙᑺ ࢭʿਖ਼ุ޼୦फdіˏԸІ൴ཀ110ගʮ̡ߒ1,245 Τ੽ุࡰਞ̋f

All of the above are scenarios encountered by retailers every day. Frontline workers are frequently required to handle the personal data of their customers and co-workers while carrying out their daily duties. In view of this, the Office of the Privacy Commissioner for Personal Data (“PCPD”) collaborated with the Hong Kong Retail Management Association (“HKRMA”) last June to launch an industry-specific campaign called “Driving Retail Excellence through Privacy Assurance”. The purpose of the event was to promote understanding of data protection requirements under the Personal Data (Privacy) Ordinance (“the Ordinance”) and share good privacy practices among members of the industry. Also, a working group was set up for retailers to discuss compliance issues in various business environments and other concerns. Members of the working group included Ms Veronica Fan , Manager of the HKRMA; Ms Carol Poon , Senior Manager-Talent Management & Development of the HRA Division of Convenience Retail Asia Ltd.; Ms Liane Liu , Marketing Manager of Pizza Hut Hong Kong Management Ltd; and Ms Rachel Dai , Legal Counsel of Maxim’s Caterers Ltd.

Since retailers in their business operation collect and handle personal data for various purposes (e.g. membership applications and promotional activities), the working group suggested focusing on these data practices. The collaborative effort has resulted in the formulation of a “Retail Operation Seminar”. The working group has also planned a series of training programmes to enhance compliance among the retail workers with different job types. During the Campaign, the PCPD organised 19 seminars and professional workshops attracting 1,245 practitioners from over 110 organisations.

Retail Industry Campaign for Protecting Consumers’ Personal Information

ཧਯุڭღࡈɛ༟ࣘӷᒯݺਗ

Page 32 - Retailers_2014_Summer

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