Policies & Legislation Column
政策及法例專欄
本欄目是為會員及讀者報道協會就最近與零售業息息相關的議
題，向政府或有關團體所發表過的意見。
This column is to inform members and readers about the various
legislative and industry issues that the Association has reflected
its views to the Government or relevant entities.
協會意見
本協會於上季就下列議題提供意見或建議書，詳細內容可參閱本
協會網站：
。
就法定最低工資水平檢討反映業界意見
就退休保障及強積金對沖機制之公眾諮詢提供業界意見
就工時政策方向諮詢提供業界意見
Association's Views
Please find below a list of issues which the Association has
contributed position papers and comments in the last quarter.
Details can be found in the HKRMA website:
Submission on review of Statutory Minimum Wage rate
Reflected trade's views on public consultation of retirement
protection and MPF offsetting mechanism
Submission on Working Hours Policy Direction Consultation
List of HKRMA Functions
活動一覽表
For enrollment and further details, please visit
.
報名及有關詳情，請瀏覽
。
Date 日期 Functions 活動項目
6/12/2016 2016 Annual Dinner and Retail Awards Presentation Ceremony
2016
周年晚宴暨頒獎典禮
3/11/2016 2016 Service & Courtesy Award - Winners Announcement Ceremony
2016
傑出服務獎
-
結果發布會
26/10/2016 Seminar on Successful e-Tailing in the MobileAGE: Ideal e-Shopping Experience for Returning & Repeat Customers (3
rd
Session)
「
M
」世代零售營銷實戰系列：以
E-SHOPPING
顧客體驗贏取顧客
(
講座三
)
20/10/2016 2016 Service & Courtesy Award - Final Interview
2016
傑出服務獎
-
總決賽個人面試
14/10/2016 The 33
rd
Annual General Meeting and Luncheon
第
33
屆周年大會暨午餐交流研討會
28/9/2016 Seminar on Successful e-Tailing in the MobileAGE: Growing Customer Database for Sales Expansion (2
nd
Session)
「
M
」世代零售營銷實戰系列：如何擴大顧客數據庫以增加銷售額
(
講座二
)
21/9/2016 2016 Service & Courtesy Award - Preliminary Interview
2016
傑出服務獎
-
準決賽小組面試
15/9/2016 2016 Hong Kong Awards for Industries: Customer Service - Final Central Judging
2016
香港工商業獎：顧客服務
-
最終評審
9/9/2016 Seminar on Retail Innovations for Consumer Engagement and Visit to Internet of Things Excellence Centre
「運用創新科技 掌握新時代消費動態」講座及參觀香港物聯網科技應用中心
5/9/2016 S&C Workshop - Dialogue Experience
S&C
補習班
-
對話體驗
2/9/2016 S&C Workshop - Desert Hero
S&C
補習班
-
沙漠梟雄
26/8/2016 Seminars and Solutions Showcase - Improve Retail Management
．
Optimize the Efficiency of Operations
「提升零售管理．優化營運效率」講座暨方案展示日
25/8/2016 S&C Workshop - Develop Caring and Team Spirit in Workplace
S&C
補習班
-
勇闖職業基地
變身
ET
特工
24/8/2016 Seminar on Successful e-Tailing in the MobileAGE: Practical e-Sales Generation for Retailers (1
st
Session)
「
M
」世代零售營銷實戰系列：提升
E-SALES
冇難度
(
講座一
)
22/8/2016 S&C Workshop - Maintain Good EQ in Workplace
S&C
補習班
-
提升職場
EQ
19/8/2016 Workshop on Change Management under Adversity
「逆境中的變革管理」工作坊
9/8/2016 2016 Hong Kong Awards for Industries: Customer Service - Panel Interview & Presentation
2016
香港工商業獎：顧客服務
-
面試評審
7-9/2016 Mystery Shopper Programme (59
th
Period: July - September 2016)
神秘顧客計劃
(
第
59
期：
2016
年
7
月至
9
月
)
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