Page 47 - HKRMA_Retailers2014_Winter_SP

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HKRMA NEWSLETTER 零售商

Report onManpower Situation of the Hong Kong Retail Industry -

Salary Trends for 2014 2014 年香港零售業人力資源報告 - 薪酬趨勢

The Association conducts the Salary Trends Survey on a yearly basis to consolidate the latest salary trends of frontline and managerial staff of the Hong Kong's retail industry.

About the Survey

1. The Survey was conducted in July and August 2014 with a total of 102 companies' participation, involving 6,064 retail outlets with employment of 123,360 staff.

2. The latest salary data was collected from 3 frontline positions, namely, Sales Person, Store Supervisor, and Store Manager, and 2 managerial positions including Area/District Manager and Retail/ Operations Manager.

3. The par ticipating companies were categorized into 10 types of re t ai l bus ines ses inc luding Beaut y/Cosme t i c, Cater ing/ Food, Depar tment Stores, Electronic & Electrical Appliances/ Telecommunications, Fashion & Accessories, Furniture & Home Accessories, Personal Health Care/Drug Stores, Specialty Stores, Supermarkets/Convenience Stores, and Watch & Jewellery.

Survey Highlights

1. Around 94.1% of the participating companies gave salary increase to their staff in 2014. The average salary increase for frontline and managerial staff was 4.8% and 5.3% respectively.

2. The average commissions were decreased for Sales Persons (-23.3%), Store Super visors (-2.4%), Store Managers (-8.8%) and Retai l/ Operations Managers (-19.8%). Average commissions offered to Area/ District Manager registered a growth of +2.7%.

3. Around 75.3% and 88.7% of the participating companies provided paid meal time and paid rest day respectively to their frontline staff.

4. The number of frontline vacancies registered a 67% increase from 7,298 in 2013 to 7,790 in 2014.

Subscription

The retailers who have participated in the salary survey will get a complimentary copy of the full report. Interested parties are welcome to subscribe to the report with details below:

Members: HK$1,300 per copy Non-member: HK$4,800 per copy

For subscription, please contact us at 2866 8311.

協會每年均進行香港零售業薪酬趨勢調查，以 整合本港零售業前線員工和管理層的最新薪酬 趨勢。

薪酬調查概要

1. 調查於2014年7月至8月期間進行，參與機 構共有102間，包括6,064間零售店舖，僱有 123,360名員工。

2. 協會從三個前線及兩個管理層職位蒐集最新的 薪酬數據，三個前線職位包括售貨員、店舖主 管及店舖經理，兩個管理層職位包括分區／區 域經理，以及零售／營運經理。

3. 參與機構分為10個零售類別，包括：化粧品 店、飲食店／食品店、百貨公司、電子及電器 店／電訊、時裝飾物店、傢俱及居室用品、 個人護理／大藥房、專門店、超級市場／便利 店、鐘錶及珠寶店。

調查結果摘要

1. 在參與機構中，約94.1%的零售商於2014年曾 加薪給其員工。前線及管理人員的平均加薪幅 度分別是4.8%及5.3%。

2. 平均佣金方面，售貨員(-23.3%)、店舖主管 (-2.4%)、店舖經理(-8.8%)和零售／營運經理 (-19.8%)均錄得負增長；相反，分區／區域經 理(+2.7%)的平均佣金有增加。

3. 分別約75.3%及88.7%的參與機構，向其前線 員工提供有薪午膳時間及有薪休息日。

4. 根據調查報告，2014年的前線職位空缺比2013 年的7,298個空缺增加6.7%，達7,790個。

訂購

參與調查的零售商可免費獲得一份詳盡報告。協 會歡迎其他機構或人士訂購：

會員： 每本港幣1,300元 非會員：每本港幣4,800元

如欲訂購此報告，請致電2866 8311 與協會聯絡。