Table of Contents - HKRMA_Retailers2014_Winter_SP

HKRMA_Retailers2014_Winter_SP

• Table of Contents
• Message from the Chairman of HKRMA
• Message from Hon. Vincent Fang
• Cover Story
  • Highlights of 2014 Annual Ball cum Retail Awards Presentation Ceremony
• Flagship Programmes
  • 2014 Service & Courtesy Award - Award Presentation
  • Mystery Shoppers Programme "2014 Service Retailers of the Year" Presentation Ceremony
  • 2014 Hong Kong Awards for Industries: Customer Service Award Presentation Ceremony
• Event Highlights
  • Cocktail Party to Celebrate HKRMA Office Expansion
  • Earn & Learn Pilot Scheme for Retail Industry
• Knowledge Sharing
  • Seminar on "Latest Retail Environment & FMCG Category Trends in Hong Kong & Macau"
  • Seminar on ReTAAS
  • 2015 Retail Conference - Success & Sustainability
• SME Support
  • SME Retail Talk
  • Study Tour for SME Retailers
  • Sharing Talk on Enhancing Retailers' Competitiveness cum SME Excellence Service
• Industry News
  • Recognition of Prior Learning (RPL) for the Retail Industry - Kick-off Ceremony
  • Report on Manpower Situation of the Hong Kong Retail Industry - Salary Trends for 2014
• Members' Corner
  • Welcome to join HKRMA Membership
  • Policies & Legislation Column
  • List of HKRMA Functions