本欄目是為會員及讀者報道本協會就最近與零售業息息相關
的議題，向政府或有關團體所發表過的意見。
本協會意見
本協會於上季就下列議題提供意見或建議書，詳細內容可參
閱本協會網站：
就《保障個人資料：跨境資料轉移指引》提供意見
就《競爭條例》指引的修訂草擬稿提交意見書
就《競爭條例》申請費用事宜反映業界意見
Policies & Legislation Column
政策及法例專欄
This column is to inform members and readers about the various
legislative and industry issues that the Association has reflected its
views to the Government or relevant entities.
Association's Views
Please find below a list of issues which the Association has contributed
position papers and comments in the last quarter. Details can be found
in the HKRMA website:
Submission on Guidance on Personal Data Protection in Cross-Border
Data Transfer
Expressed trade’s views on Revised Draft Guidelines under the
Competition Ordinance
Submission on proposed fees payable under the Competition
Ordinance in respect of applications
List of HKRMA Functions
活動一覽表
For enrollment and further details, please visit
.
報名及有關詳情，請瀏覽
Date 日期 Functions 活動項目
14/10/2015
Workshop on Art of Selling
零售工作坊﹕掌握基礎銷售技巧
9/10/2015
32
nd
Annual General Meeting cum Luncheon
第
32
屆周年大會暨午餐交流研討會
16/9/2015
Workshop on Master Skills in Managing Thorny Customers
零售工作坊﹕掌握難纏顧客技巧
15/9/2015
Workshop on Customer Relationship Management in Social Media
零售工作坊﹕「
M
」世代顧客體驗全攻略
25/8/2015
Seminars and Solutions Showcase - Smart Retail 360
°
「智慧零售
360
°」講座暨方案展示日
19/8/2015
Briefing Session on Business-School Partnership Programme
「商校合作計劃」簡介會
12/8/2015
Seminar on Customer Experience Management and Service Benchmarking – Exploring Your Magic Service Potential
「顧客體驗管理及服務衡量基準
–
探討不一樣的客服潛能」講座
12/8/2015
Workshop on Master Consultative Skills of Customer Service
零售工作坊﹕掌握顧問式顧客服務技巧
3/8/2015
Sharing Talk and Networking Activity: The Power of Positive Thinking at Workplace
講座暨交流活動：正向思考有妙法
20/7/2015
Workshop on Coaching for Higher Performance
零售工作坊﹕指導員工發揮更佳表現
16/7/2015
Workshop on Mental Wellness at Workplace
零售工作坊﹕情緒健康工作間
10/7/2015
Sharing Talk and Networking Activity: Staff Training and Retention
講座暨交流活動：員工培訓及人才挽留
47
