|
Flagship Programmes
Award Presenter
頒獎嘉賓
：
Mr. Paul Ma, Chairman of HKRMA 2016 S&C Award Organizing Committee
香港零售管理協會
2016
傑出服務獎籌備委員會主席 馬永基先生
Earn & Learn Student Category /
職學創前路先導計劃 學生組別
Mr. Lai Chun Kit
黎駿傑
Circle K Convenience Stores (HK) Ltd
OK
便利店有限公司
Mr. Yan Binglin
嚴炳林
PARKnSHOP (HK) LIMITED - Taste
百佳超級市場
(
香港
)
有限公司
- Taste
Ms. Yip Shuk Kuen
葉淑娟
PARKnSHOP (HK) LIMITED - Taste
百佳超級市場
(
香港
)
有限公司
- Taste
Silver Award
銀獎
Bronze Award
銅獎
Gold Award
金獎
Highly respected as the Oscars of the retail trade in Hong Kong, the Service &
Courtesy Award has been successful since its inception in 1986, in promoting
quality service, recognizing the outstanding performance of frontline retail
professionals and enhancing Hong Kong's overall customer service standard.
In 2016, the Award attracted 509 retail staff from 90 brands. To encourage
individual outlet with good performance and creative service, as well as to
promote service culture to wider categories, the Association newly introduced the
"Social Enterprises" category and 'Best Service Outlets' Award in 2016. All winners
were awarded at the Association's Annual Dinner held on 6 December, 2016.
「傑出服務獎」自
1986
年創辦至今，被業界譽
為「零售奧斯卡」，透過嘉許表現超卓的零售業
前線專才，成功為優質服務豎立典範，持續推動
優質顧客服務，以提高香港零售業的競爭力。
「
2016
傑出服務獎」獲來自
90
個品牌共
509
名前
線零售員工參加。為嘉許具優質及創意服務的店
舖，協會於
2016
年增設「社企組別」及「傑出服
務店舖獎」。所有得獎者已於
12
月
6
日協會舉辦的
周年晚會上獲頒發殊榮。
2016 Service & Courtesy Award - Award Presentation
2016 傑出服務獎 - 頒獎典禮
16
