HKRMA Annual Report 2015 - page 90

Support Programme for SME Retailers
中小企零售商支援計劃
Study Tours for SME Retailers
To help SME retailers tackle the labour shortage and
enhance productivity using advanced technologies, we
organized a visit to the Hong Kong Internet of Things
Centre of Excellence in November 2014.
Another visit to Tse Sui Luen Jewellery’s flagship store was
arranged in March. The activity helped SME retailers get
a better understanding about store operations, product
displays and customer relationship management.
中小企零售商考察團
為協助中小企零售商解決人手短缺以及運
用先進科技提高生產力,協會於2014年11
月安排中小企零售商參觀香港物聯網科技
展覽中心。
協會亦於3月安排中小企零售商參觀謝瑞
麟旗艦店。此活動有助中小企零售商更
深入瞭解店舖運作、產品展示及顧客關
係管理。
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