Flagship Programmes &
Industry Awards
旗艦活動及行業獎項
2017 Hong Kong Awards for
Industries: Customer Service
2017「香港工商業獎：顧客服務」
The Hong Kong Awards for Industries is
championed by the HKSAR Government since
1989. The Association is proud to be the organiser
for the award category on “Customer Service”.
Over the years, our category has received
keen participation from companies of a diverse
portfolio of business sectors, including retailing,
banking and finance, banquet and wedding
planning, catering, hotel, property management,
telecommunication, travel agencies and various
service providers.
香港工商業獎於1989年設立，是獲香
港特區政府支持的獎勵計劃。協會非
常榮幸能成為「顧客服務」組別的主
辦機構。
此獎項一直深獲來自多個不同服務行
業的公司參加角逐，包括零售、金融
及銀行、婚宴服務、餐飲、酒店、物
業管理、電訊服務、旅行社及不同的
專業服務等。
June – August 2017
2017年6月至8月
Preliminary Assessment
初步評審
Phase I – Customer service proposals from 21 participants were assessed and MSP
assessments were conducted.
第一階段
–
審閱21家參賽公司呈交的顧客服務計劃書，並進行神秘顧客評審。
3 April 2017 – 5 June 2017
2017年4月3日
–
2017年6月5日
Call for Entry
接受報名
89
