| 12 Dec 2024 |
2024 HKRMA Anniversary Annual Dinner (Guest Table)
|
| 12 Dec 2024 |
2024 HKRMA Anniversary Annual Dinner (Premium Table)
|
| 12 Dec 2024 |
Annual Dinner & Award Presentation 2024 |
| 01 Dec 2023 |
2023 HKRMA 40th Anniversary Annual Dinner (Premium Table)
|
| 01 Dec 2023 |
2023 HKRMA 40th Anniversary Annual Dinner (Guest Table)
|
| 23 Nov 2023 |
人工智能的商業應用
|
| 09 Nov 2023 |
中國社交媒體與市場學
|
| 31 Oct 2023 |
Workshop: NextGen Retail Confluence: Where Digital Meets In-Store
|
| 05 Oct 2023 |
年輕領袖管理能力提升工作坊
|
| 03 Oct 2023 |
2023 AGM Luncheon |
| 21 Sep 2023 |
後疫情時代顧客服務工作坊
|
| 13 Sep 2023 |
Practical Aspects of Handling Contractual Disputes
|
| 08 Sep 2023 |
運用智能編更 提高員工生產力
|
| 17 Aug 2023 |
HKRMA x HKBNES Make IT Simple！助企業釋放增長潛力
|
| 16 Aug 2023 |
Generative AI for Concept Retail Packaging & Product Design Workshop
|
| 14 Aug 2023 |
Practical guide on preventing social media-related liabilities
|
| 27 Jul 2023 |
打造2023 「優網店」購買季節行銷策略
|
| 04 Jul 2023 |
2023 New Retail Recognition & Award Programme - Briefing Session
|
| 20 Jun 2023 |
SEO基本理念班
|
| 16 Jun 2023 |
疫後新機遇 流動電子商貿EASY GO Part 2 !
|
| 15 Jun 2023 |
HKRMA x HKBNES 「數碼轉型方案助力零售業提升營運效率」 暨清酒工作坊
|
| 14 Jun 2023 |
Sanuker對話式商務營銷學堂：認識 WhatsApp推廣及營銷課程
|
| 02 Jun 2023 |
Certificate Program - Retail Leaders on Unleashing Happiness Power within the Organisation
|
| 01 Jun 2023 |
Retail Summit 2023 (PM Conference)
|
| 01 Jun 2023 |
Retail Summit 2023 (AM Conference)
|
| 01 Jun 2023 |
Retail Summit 2023 (Luncheon Session)
|
| 01 Jun 2023 |
Retail Summit 2023 (Full Access) With Luncheon
|
| 01 Jun 2023 |
Retail Summit 2023 (Full Day Conference)
|
| 19 May 2023 |
實體店必備 實務及O2O 營銷TIPS
|
| 18 May 2023 |
環保慳錢Easy Go - 大中小企無難度 (免費研討會)
|
| 16 May 2023 |
2023 Service Talent Award Briefing Seminar
|
| 16 May 2023 |
Google Analytics 4 實用入門班
|
| 11 May 2023 |
拍片、影相不求人小秘訣
|
| 10 May 2023 |
Spark n Gear 體驗工作坊
|
| 05 May 2023 |
Certificate in Retail Leadership
|
| 05 May 2023 |
數碼港零售方案展示日
|
| 04 May 2023 |
KOL Marketing 的Do’s and Don’ts
|
| 27 Apr 2023 |
如何將LIKES變SALES？
|
| 20 Apr 2023 |
直播影片營銷解密
|
| 18 Apr 2023 |
元宇宙與商業應用工作坊
|
| 14 Apr 2023 |
跨境及大灣區業務 迎接無限商機
|
| 14 Apr 2023 |
HKRMA Shopping Festival - Briefing Session
|
| 29 Mar 2023 |
(加埸) AI & ChatGPT 人工智能科技的零售應用
|
| 21 Mar 2023 |
AI & ChatGPT 人工智能科技的零售應用
|
| 10 Mar 2023 |
Certificate in Retail Future Skills
|
| 10 Mar 2023 |
疫後新機遇 流動電子商貿EASY GO !
|
| 17 Feb 2023 |
HKRMA x HKPC 「數碼不求人」零售業數碼方案展覽日 (可選擇參加任何環節)
|
| 07 Feb 2023 |
逆境中Can Do Attitude!! 企業內部培訓的成功關鍵
|
| 13 Jan 2023 |
Webinar on Abolition of MPF Offsetting Arrangement
|
| 10 Jan 2023 |
(CXL) HR 3.0 – Being an Elevated People Partner (Module 1 - 4)
|
| 06 Jan 2023 |
新科技發展 解決疫後時代人力資源的挑戰
|
| 31 Dec 2022 |
[E-Learning] E-Commerce Certificate on Search Engine Optimization and Google Analytics (Module 1-4)
|
| 31 Dec 2022 |
[E-Learning] E-Commerce Certificate on Marketing Analytics: Web, Social Media and Digital Advertising (Module 1-3)
|
| 16 Dec 2022 |
在疫境中尋出路 - 新零售時代的顧客旅程
|
| 07 Dec 2022 |
2022 HKRMA Annual Awards Presentation
|
| 25 Nov 2022 |
(CXL) Certificate in Retail Leadership (Module 5)
|
| 23 Nov 2022 |
Retail Talent Course (Module 1 - 2): Design Thinking for SMART Retail with Dynamics
|
| 18 Nov 2022 |
「減塑新動向」網上研討會
|
| 18 Nov 2022 |
(CXL) Certificate in Retail Leadership (Module 4)
|
| 17 Nov 2022 |
2023 Hong Kong Retail Outlook
|
| 16 Nov 2022 |
Certificate Program for Retail Leaders on Unleashing Happiness Power within the Organisation (Module 1 - 3)
|
| 16 Nov 2022 |
Certificate Program for Retail Leaders on Unleashing Happiness Power within the Organisation (Module 1)
|
| 11 Nov 2022 |
(CXL) Certificate in Retail Leadership (Module 3)
|
| 04 Nov 2022 |
Meta Blueprint Trainings: Build Your Retail Digital Advertising Strategy (Module 2)
|
| 28 Oct 2022 |
(CXL) Certificate in Retail Leadership (Module 2)
|
| 28 Oct 2022 |
Meta Blueprint Trainings: Build Your Retail Digital Advertising Strategy (Module 1)
|
| 27 Oct 2022 |
Navigating New Retail Through Enhancing O2O Customer Experience’ Project Kick Off Conference
|
| 14 Oct 2022 |
(CXL) Certificate in Retail Leadership (Module 1)
|
| 14 Oct 2022 |
(Re-run) Certificate in Retail Leadership (Module 1 - 5)
|
| 07 Oct 2022 |
2022 HKRMA AGM and Luncheon |
| 29 Sep 2022 |
*POSTPONE TO NOV* Retail Talent Course (Module 1 - 2): Design Thinking for SMART Retail with Dynamics
|
| 20 Sep 2022 |
HKRMA x ACG x AWS 迎戰零售4.0新時代 雲端創意科技數碼轉型講座
|
| 16 Sep 2022 |
(CXL) Certificate Program for Customer Service Professionals on Reconnecting with Customers After COVID (Module 3)
|
| 15 Sep 2022 |
**POSTPONE to NOV** Certificate Program for Retail Leaders on Unleashing Happiness Power within the Organisation (Module 1)
|
| 15 Sep 2022 |
*POSTPONE to NOV* Certificate Program for Retail Leaders on Unleashing Happiness Power within the Organisation (Module 1 - 3)
|
| 09 Sep 2022 |
(CXL) Certificate Program for Customer Service Professionals on Reconnecting with Customers After COVID (Module 2)
|
| 06 Sep 2022 |
「疫情下解構多元『顧客當道』營銷策略」分享會
|
| 02 Sep 2022 |
(CXL) Certificate Program for Customer Service Professionals on Reconnecting with Customers After COVID (Module 1)
|
| 02 Sep 2022 |
(CXL) Certificate Program for Customer Service Professionals on Reconnecting with Customers After COVID (Module 1 - 3)
|
| 30 Aug 2022 |
「O2O零售轉型新趨勢 ·新商機起動」分享會
|
| 11 Aug 2022 |
HKRMA x SHOPLINE QE Shop & O2O Recognition Scheme Briefing
|
| 28 Jul 2022 |
The Changing from GA3 to GA4 Webinar
|
| 27 Jul 2022 |
HKRMA x SHOPLINE 優質網店及零售 O2O 比賽 2022 (截止報名日期：8月26日) |
| 26 Jul 2022 |
HKRMA X SHOPLINE X META Marketing Strategy of E-Shopping Festival
|
| 22 Jul 2022 |
Certificate Program for Retail Leaders (Module 4): Enhancing Team Engagement
|
| 21 Jul 2022 |
Google for Your Retail Business under Pandemic (3):Go Abroad with the right technologies
|
| 15 Jul 2022 |
Certificate Program for Retail Leaders (Module 3): Interview the Best
|
| 14 Jul 2022 |
Google for Your Retail Business under Pandemic (2): Go Abroad with the right digital marketing plan
|
| 08 Jul 2022 |
Certificate Program for Retail Leaders (Module 2): Coaching for Performance
|
| 07 Jul 2022 |
Google for Your Retail Business under Pandemic (1): Go Abroad strategies by Google
|
| 24 Jun 2022 |
Certificate Program for Retail Leaders (Module 1): Service Leadership
|
| 24 Jun 2022 |
Certificate Program for Retail Leaders (Module 1- 4)
|
| 26 May 2022 |
2022 Retail Summit - The Next Normal in Hong Kong Retail
|
| 23 May 2022 |
*Cancel* [HKRMA CERTIFICATE] Excelling Video & Live Broadcasting with Limited Budget
|
| 13 May 2022 |
2022 Service Talent Award Briefing
|
| 12 May 2022 |
零售「疫支援」線上研討會系列 (7) 「零售業務數碼科技轉型 – 銷售篇」線上講座
|
| 05 May 2022 |
零售「疫支援」線上研討會系列 (6) 「零售業務數碼科技轉型（營運篇）」線上講座
|
| 29 Apr 2022 |
Zoom Training (6/6): Conducting Job Interview (Module of Certificate in Retail Leadership)
|
| 25 Apr 2022 |
零售「疫支援」線上研討會系列 (5) -「零售科技及雲端服務助零售商持續「疫」下運作」線上講座
|
| 22 Apr 2022 |
Zoom Training (5/6): Store Briefing Skills (Module of Certificate in Retail Leadership)
|
| 21 Apr 2022 |
Smart Retailing Awards - Briefing Session for Cyberport Startups
|
| 21 Apr 2022 |
Smart Retailing Awards - Briefing Session
|
| 11 Apr 2022 |
Retail Support under Epidemic Webinar Series (4) - How to optimize and transform your business through digital transformation initiatives
|
| 02 Apr 2022 |
Retail Reimagined Challenge 2022: Challenge Finale
|
| 31 Mar 2022 |
HKRMA Certificate Course - Mental Health Management and First Aid in Pandemic (Courses 1-3)
|
| 28 Mar 2022 |
Retail Support under Epidemic Webinar Series (3 ) - Logistic Support for HK Retailers and Cross-border E-Commerce
|
| 25 Mar 2022 |
Zoom Training (4/6): Providing Clear Direction and Follow Up (Module of Certificate in Retail Leadership)
|
| 23 Mar 2022 |
E-commerce Certificate on Search Engine Optimization and Google Analytics 2022 (Module 1-4)
|
| 21 Mar 2022 |
Retail Support under Epidemic Webinar Series (2): Transformation Strategy under Epidemic - Business Restructuring
|
| 18 Mar 2022 |
Zoom Training (3/6): On-the-Job Store Training (Module of Certificate in Retail Leadership)
|
| 14 Mar 2022 |
Retail Support under Epidemic Webinar Series (1) - Stay Calm - Managing Anxiety During the Epidemic
|
| 09 Mar 2022 |
(Speaker & Exhibitor Invitation - Expired) Conference & Solution Showcase on New Retail Strategies: Identifying and Tapping Into Shoppers Desires
|
| 09 Mar 2022 |
Conference & Solution Showcase on New Retail Strategies: Identifying and Tapping Into Shoppers Desires
|
| 25 Feb 2022 |
Zoom Training (2/6): Retail Coaching (Module of Certificate in Retail Leadership)
|
| 24 Feb 2022 |
HKTDC Design Gallery at JD International - Online Seminar
|
| 18 Feb 2022 |
Zoom Training (1/6): Be a Sales Floor Leader (Module of Certificate in Retail Leadership)
|
| 18 Feb 2022 |
Certificate in Retail Leadership (Module 1 - 6)
|
| 31 Dec 2021 |
[E-Learning] 2021 Hong Kong Retail Summit - Subscribe for HD Recorded Videos
|
| 16 Dec 2021 |
Exploring GBA Opportunities for Retailers (Free Webinar)
|
| 15 Dec 2021 |
(Speaker Invitation) Webinar on Decoding and Upgrading Your Retail Horizon with Solution
|
| 15 Dec 2021 |
Webinar on Decoding and Upgrading Your Retail Horizon with Solution
|
| 13 Dec 2021 |
Certificate on Building a Quality E-Shop with WordPress / WooCommerce
|
| 09 Dec 2021 |
2021 HKRMA Annual Awards Presentation
|
| 26 Nov 2021 |
"Green Savings & Green Edge" Sustainability - Best Practices Sharing Webinar (Series 2)
|
| 23 Nov 2021 |
HKRMA Certificate Course on Mobile Video Shooting and Editing (2nd Class)
|
| 17 Nov 2021 |
(Webinar) 2022 Hong Kong Retail Outlook
|
| 02 Nov 2021 |
Certificate Session (3/3) How Order Fulfilment & Operations Are Made Easy
|
| 26 Oct 2021 |
Certificate Session (2/3) Enhance Consumer Experience & Drive Business with Data Intelligence
|
| 20 Oct 2021 |
Webinar & Virtual Solution Day: Explore Retail Tech Solutions for Expansion, Experience & Efficiency
|
| 19 Oct 2021 |
Certificate Course (All Sessions 1 - 3) Understanding Omni-Channel Commerce in Retail
|
| 19 Oct 2021 |
HKRMA Certificate Course on Mobile Video Shooting and Editing
|
| 19 Oct 2021 |
Certificate Session (1/3) Understand the Enabling of Product Digital Journey
|
| 18 Oct 2021 |
Certificate on Social Media Advertisement and Performance Management
|
| 11 Oct 2021 |
Certificate on Implementing Social Media Visual Strategy
|
| 08 Oct 2021 |
2021 AGM Luncheon
|
| 04 Oct 2021 |
Certificate on Developing Social Media Strategy and Management
|
| 04 Oct 2021 |
Certificate on Social Media Marketing (3 Courses)
|
| 15 Sep 2021 |
2021 Smart Retailing Award Open Presentation - Explore Retail Transformation Beyond Your Horizon
|
| 30 Aug 2021 |
[Webinar & Virtual Solution Day] Grasp the Coming Wave of Smart Retail
|
| 25 Aug 2021 |
(Physical Event) Post-COVID Prospects & Opportunities of Cross-border E-Commerce under New Normal
|
| 25 Aug 2021 |
(Online Event) Webinar: Post-COVID Prospects & Opportunities of Cross-border E-Commerce under New Normal
|
| 12 Aug 2021 |
[Webinar] Personal Wellness Under COVID
|
| 06 Aug 2021 |
Webinar on Business Email Scam Prevention
|
| 05 Aug 2021 |
Webinar 1-4 on Digital Innovation Series: New Way of Retails
|
| 03 Aug 2021 |
(Speaker & Virtual Booth Invitation) Webinar & Virtual Solution Day: Grasp the Coming Wave of Smart Retail with Solution Showcase
|
| 28 Jul 2021 |
Webinar: Strengthening O2O New Power under New Retail Normal in HK & China
|
| 27 Jul 2021 |
[HKRMA CERTIFICATE] Excelling Video & Live Broadcasting with Limited Budget
|
| 20 Jul 2021 |
Briefing on Consumption Voucher Scheme
|
| 23 Jun 2021 |
Sharing on Innovating Service Experience in Post-pandemic Era + Service Awards Briefing
|
| 17 Jun 2021 |
2021 Hong Kong Retail Summit (Online Ticket)
|
| 17 Jun 2021 |
2021 Hong Kong Retail Summit (Physical Ticket)
|
| 02 Jun 2021 |
"Green Savings & Green Edge" Sustainability - Best Practices Sharing Webinar
|
| 25 May 2021 |
[Webinar] Grasping New Business Opportunities via Electronic Consumption Vouchers
|
| 18 May 2021 |
(Speaker & Virtual Booth Invitation) Webinar & Virtual Solution Day: Unlocking Challenges for O2O Retail Model
|
| 18 May 2021 |
[Webinar & Virtual Solution Day] Unlocking Challenges for Building a Trouble-free O2O Retail Model
|
| 12 May 2021 |
Cancel [Webinar] Digital Transformation Get Set Go !
|
| 22 Apr 2021 |
Webinar: Unlock the Power of Big Data for NEW Retail
|
| 26 Mar 2021 |
Retail Innovation Seminar: Seamless Experience in O2O
|
| 19 Mar 2021 |
[Webinar] Leadership Skills for Driving Digital Transformation
|
| 16 Mar 2021 |
[E-COMMERCE CERTIFICATE] Douyin (抖音) Marketing 2021
|
| 15 Mar 2021 |
[HKRMA CERTIFICATE] Effective Executives Public Speaking and Presentations
|
| 10 Mar 2021 |
[E-COMMERCE CERTIFICATE] Instagram Marketing 2021
|
| 02 Mar 2021 |
第一屆SHOPLINE 卓越品牌大賞 暨 HKRMA 十大優網店大獎 頒獎典禮
|
| 01 Mar 2021 |
[Webinar] New Era of Retail - The Revolution of Retail Landscape
|
| 25 Feb 2021 |
[E-COMMERCE CERTIFICATE] Conversational & Unified Commerce Strategy
|
| 04 Feb 2021 |
(Speaker Invitation) Conference on New Era of Retail - The Revolution of Retail Landscape
|
| 04 Feb 2021 |
[E-COMMERCE CERTIFICATE] Retail Transformation in the World of AI with Practical Business Application
|
| 19 Jan 2021 |
2020 HKRMA Annual Awards Presentation cum Conference on Creating New Retail Opportunities
|
| 01 Jan 2021 |
2021 E-commerce Partnership Programme
|
| 10 Dec 2020 |
(Advertising Event) [On-demand Webinar] Reimagine Retail in the New Normal
|
| 10 Dec 2020 |
[E-COMMERCE CERTIFICATE] Marketing Analytics: Web, Social Media and Digital Advertising (Module 1-3)
|
| 01 Dec 2020 |
「智能零售 - 重塑顧客體驗及拓展跨境零售」研討會 (Chinese only)
|
| 17 Nov 2020 |
2021 Hong Kong Retail Outlook Forum
|
| 12 Nov 2020 |
[E-COMMERCE CERTIFICATE] Search Engine Optimization and Google Analytics (Module 1-4)
|
| 02 Nov 2020 |
[CERTIFICATE] New Manager: Being a Great Leander Under Adversity (Module 1-4)
|
| 30 Oct 2020 |
(講者邀請)「智能零售重塑顧客體驗」 研討會 (Closed)
|
| 29 Oct 2020 |
RETAIL INNOVATION CONFERENCE: RESHAPE FOR REBOUND
|
| 27 Oct 2020 |
「智能零售 • 疫境轉機」研討會 (Chinese only)
|
| 15 Oct 2020 |
[E-COMMERCE CERTIFICATE] Building a Strategic and Quality E-Shop (Module 1-5)
|
| 08 Oct 2020 |
HKRMA 2020 AGM |
| 30 Sep 2020 |
Networking for Marketers
|
| 30 Sep 2020 |
(講者邀請)「智能零售 • 疫境轉機」 研討會 (Closed)
|
| 11 Sep 2020 |
(Notice of Rescheduling) Smart Retailing Awards - Open Presentation (Day 2) |
| 10 Sep 2020 |
(Notice of Rescheduling) Smart Retailing Awards - Open Presentation (Day 1) |
| 21 Aug 2020 |
[Cancelled] Retail Change Management Webinar Series (3) Prepare for the Worst
|
| 21 Aug 2020 |
[Online Seminar] Retail Crisis Management
|
| 18 Aug 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 9: 電子商貿疫境之成功法則!)
|
| 11 Aug 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 8: 電子商貿疫境之成功法則!)
|
| 07 Aug 2020 |
[Cancelled] Retail Change Management Webinar Series (2) Prepare to Change
|
| 04 Aug 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 7: 電子商貿疫境之成功法則!)
|
| 30 Jul 2020 |
[Webinar] 2020 Service Talent Award Briefing
|
| 28 Jul 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 6: 疫境中之逆轉銷售法!)
|
| 24 Jul 2020 |
[Cancelled] Retail Change Management Webinar Series (1) Prepare for the Change
|
| 24 Jul 2020 |
[Cancelled] [Webinar] Prepare for the Change
|
| 21 Jul 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 5: 疫境中之逆轉銷售法!)
|
| 14 Jul 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 4: 疫境中之逆轉銷售法!)
|
| 07 Jul 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 3: 零售轉型 服務也要轉型!)
|
| 30 Jun 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 2: 零售轉型 服務也要轉型!)
|
| 23 Jun 2020 |
[Webinar] 管好逆情 - 個人及顧客情緒管理
|
| 23 Jun 2020 |
HKRMA TIP-TALK Series: Retail Transformation (Episode 1: 零售轉型 服務也要轉型!)
|
| 19 Jun 2020 |
[Networking Event] 電商專才交流會
|
| 17 Jun 2020 |
[Webinar] Latest Updates on Hong Kong Competition Law
|
| 11 Jun 2020 |
[Webinar] How to Deal with New Normal after the Epidemic
|
| 02 Jun 2020 |
2020 Retail Summit (Cancelled) |
| 02 Jun 2020 |
[Cancelled] Hong Kong Retail Summit 2020
|
| 29 May 2020 |
[Webinar] D-Biz Solutions with Microsoft / Google / Amazon Web Services
|
| 27 May 2020 |
*Full*[Webinar] D-Biz Solution Briefing
|
| 27 May 2020 |
[Webinar] D-Biz Programme Briefing Session
|
| 22 May 2020 |
*Full* [Networking Go Online] HR也要數碼轉型
|
| 21 May 2020 |
Online Workshop on Cross-border E-commerce and Retail Transformation
|
| 14 May 2020 |
[Webinar] FACEBOOK Online Marketing Course FAQ LIVE Webinar
|
| 14 May 2020 |
D-Biz Technology Vendor Promotion Recruitment
|
| 11 May 2020 |
[Webinar] 疫情中的顧客服務
|
| 08 May 2020 |
[Webinar] 數碼轉型與零售業
|
| 06 May 2020 |
[Webinar] How retailers can build resilience ahead of the Coronavirus pandemic
|
| 30 Apr 2020 |
[Webinar] FACEBOOK Online Marketing Basic Course FAQ LIVE Webinar
|
| 30 Apr 2020 |
FACEBOOK Advanced Online Marketing Course (5 sessions from April 30 - May 12, 2020)
|
| 29 Apr 2020 |
[Webinar] eCommerce Platforms for Entering China and Global Markets
|
| 23 Apr 2020 |
[Webinar] Retail Crisis & Opportunities Series: Google Digitalise Your Business - Step 3 : Google Market Finder
|
| 23 Apr 2020 |
[Webinar] Retail Crisis & Opportunities Series: E-Commerce Opportunity under Stay-Home Economics
|
| 22 Apr 2020 |
[Webinar] Retail Crisis & Opportunities Series: Google Digitalise Your Business - Step 2 : YouTube and Google Merchant Centre
|
| 21 Apr 2020 |
[Webinar] Retail Crisis & Opportunities Series: Google Digitalise Your Business - Step 1: Google My Business
|
| 21 Apr 2020 |
FACEBOOK Basic Online Marketing Course (5 sessions from April 21 - 30, 2020)
|
| 16 Apr 2020 |
[Webinar] Retail Crisis & Opportunities Series: FACEBOOK Online Marketing Course - Introduction Session
|
| 08 Apr 2020 |
[Webinar] Covid-19 - Commercial contract and employment legal issues faced by businesses
|
| 02 Apr 2020 |
[Webinar] HR防疫抗疫策略
|
| 01 Apr 2020 |
HKRMA 2020 AGM and Luncheon
|
| 31 Mar 2020 |
[Webinar] Banks' Support Measures to Retailers
|
| 24 Mar 2020 |
[Cancelled] Briefing Session on Anti-epidemic Fund - Retail Sector Subsidy Scheme
|
| 20 Mar 2020 |
[Webinar]Team Management for Home Office
|
| 12 Mar 2020 |
[Cancelled] Visit Tour to Greater Bay Area
|
| 25 Feb 2020 |
[Cancelled] 零售人事與法例講座
|
| 21 Feb 2020 |
[Cancelled] Crisis Management in Handling Complaints & Emergency Situations
|
| 12 Feb 2020 |
[Cancelled] 零售FUNDING面面睇
|
| 16 Jan 2020 |
2020 Smart Retailing Conference I: Lead Out Your Success for Cross-border E-Commerce
|
| 01 Jan 2020 |
2020 E-commerce Partnership Programme
|
| 05 Dec 2019 |
Retail Executive Series: Design Thinking Course on Building a "Powerful" Service Dream Team 3
|
| 03 Dec 2019 |
2019 HKRMA Annual Awards |
| 29 Nov 2019 |
2020 Hong Kong Retail Outlook
|
| 29 Nov 2019 |
零售技術新趨勢、挑戰與機遇
|
| 29 Nov 2019 |
2020 Hong Kong Retail Outlook
|
| 28 Nov 2019 |
Briefing Session on Quality Service Programme
|
| 22 Nov 2019 |
如何有效管理團隊及店舖資源?
|
| 19 Nov 2019 |
Retail Executive Series: Design Thinking Course on Building a "Powerful" Service Dream Team 2
|
| 05 Nov 2019 |
Retail Executive Series: Design Thinking Course on Building a "Powerful" Service Dream Team
|
| 30 Oct 2019 |
零售業的危與機 講座
|
| 30 Oct 2019 |
2019 Retail Excellence Award Open Presentation Seminar
|
| 25 Oct 2019 |
Retail Change Management [Workshop]
|
| 16 Oct 2019 |
<<零售2.0：企業大變身>>研討會
|
| 11 Oct 2019 |
2019 AGM Luncheon |
| 10 Oct 2019 |
Retail Executive Series - Social Media Marketing Course 3
|
| 27 Sep 2019 |
[Cancel] Retail Change Management [Workshop]
|
| 23 Sep 2019 |
Smart Retailing Conference II - Deliver Truly Customer-Centric Digital Marketing cum SHOPLINE X HKRMA Quality E-Shop Competition 2019 Award Presentation
|
| 23 Sep 2019 |
Smart Retailing Conference II - Deliver Truly Customer-Centric Digital Marketing cum SHOPLINE X HKRMA Quality E-Shop Competition 2019 Award Presentation
|
| 12 Sep 2019 |
Retail Executive Series - Social Media Marketing Course 2
|
| 11 Sep 2019 |
[Re-Run] Effective Handling of Emergency Situations
|
| 09 Sep 2019 |
Google Free Marketing Workshop (2) - Demystifying Data-driven Marketing(Full)
|
| 30 Aug 2019 |
Retail Executive Series - Social Media Marketing Course
|
| 26 Aug 2019 |
Discover WhatsApp for Business (Workshop)
|
| 23 Aug 2019 |
[Full] Stay Positive in the midst of Adversity (Workshop)
|
| 22 Aug 2019 |
Google Free Marketing Workshop (1) - Essentials in Growing Your Business Online (Full)
|
| 21 Aug 2019 |
[FULL] Effective Handling of Emergency Situations
|
| 15 Aug 2019 |
Retail CEO Get-Together - Visit Tour to Optical 88's Factory and Networking Luncheon
|
| 31 Jul 2019 |
Retail Executive Series - Personalized Presentation Skill (3)
|
| 16 Jul 2019 |
Smart Retailing Series: Workshops on Online Payment & Security (1-2)
|
| 11 Jul 2019 |
Smart Retailing Series: Workshops on Online Payment & Security (1-2)
|
| 27 Jun 2019 |
Smart Retailing Conference I: ePayment, Security & Fulfillment
|
| 27 Jun 2019 |
Smart Retailing Conference I: ePayment, Security & Fulfillment
|
| 27 Jun 2019 |
(For VIP Registration) Smart Retailing Conference I: ePayment, Security & Fulfillment
|
| 26 Jun 2019 |
Retail Executive Series - Personalized Presentation Skill (2)
|
| 14 Jun 2019 |
Retail Workshop (Jun) - Consultative Selling Skills
|
| 14 Jun 2019 |
2019 Service & Courtesy Award Orientation (Participating Companies Only)
|
| 11 Jun 2019 |
Retail CEO Get-Together - Visit Tour to HKTVmall and Networking Luncheon (Fully Booked)
|
| 31 May 2019 |
Taxation of the Digital Economy in Mainland China and Hong Kong
|
| 29 May 2019 |
Retail Executive Series - Personalized Presentation Skill (1-3)
|
| 24 May 2019 |
Retail Workshop (May) - Communication & Selling
|
| 17 May 2019 |
TVB Anywhere：Transformation Story from One to Many (Retail Summit Luncheon)
|
| 17 May 2019 |
2019 Hong Kong Retail Summit |
| 17 May 2019 |
2019 Hong Kong Retail Summit - Retail Solution Showcase
|
| 09 May 2019 |
Partnership Invitation of Quality E-Shop Recognition Scheme
|
| 09 May 2019 |
2019 Service & Courtesy Award Briefing Seminar
|
| 09 May 2019 |
Free Quality E-shop Recognition Workshop
|
| 08 May 2019 |
HKTVmall Visit Tour (Fully Booked)
|
| 08 May 2019 |
Briefing Seminar on 2019 Hong Kong Awards for Industries: Customer Service
|
| 26 Apr 2019 |
Retail Workshop (Apr) - Customer Services II
|
| 16 Apr 2019 |
Smart Retailing Series: Workshop on Enhancing Customer Journey and Experience in Digital Age (2)
|
| 15 Apr 2019 |
HKTVmall Visit Tour (Fully Booked)
|
| 12 Apr 2019 |
Retail Workshop (Apr) - Customer Services I
|
| 11 Apr 2019 |
Guardforce Visit Day
|
| 02 Apr 2019 |
Smart Retailing Series: Workshop on Enhancing Customer Journey and Experience in Digital Age (1)
|
| 28 Mar 2019 |
Briefing on Earn ＆Learn Pilot Scheme for Retail Industry
|
| 27 Mar 2019 |
CEO Luncheon-Reinventing Retail Brand under the New Retail Order
|
| 14 Mar 2019 |
Free Q-eshop Recognition Workshop(Fully Booked)
|
| 08 Mar 2019 |
Retail Workshop (Mar) - Build Up Effective Team Spirit
|
| 26 Feb 2019 |
2019 Retail Outlook
|
| 26 Feb 2019 |
2019 Retail Outlook - Solution Showcase
|
| 23 Feb 2019 |
HKRMA Green Hackathon 2019 |
| 22 Feb 2019 |
Retail Workshop (Feb) - Young Generation Management
|
| 02 Jan 2019 |
Membership Benefits Programme
|
| 02 Jan 2019 |
2019 E-commerce Partnership Programme
|
| 23 Nov 2018 |
Consultative Selling Skills
|
| 15 Nov 2018 |
Basic Selling Skills
|
| 25 Oct 2018 |
Google Free Workshop 2: Improve Customer Experience with Machine Learning
|
| 24 Oct 2018 |
Reinventing Customer Experience with Smart Technology
|
| 23 Oct 2018 |
2018 Retail Excellence Award Open Presentation Seminar
|
| 22 Oct 2018 |
Seminar on Energy Saving Tips in Retail Shops
|
| 18 Oct 2018 |
Google Free Workshop 1: The Power of Big Data to Lead Your Business
|
| 12 Oct 2018 |
Handling Customer Complaints
|
| 11 Oct 2018 |
2018 AGM and Luncheon |
| 08 Oct 2018 |
Shanghai x Hangzhou Study Tour on Smart Retail 2018 (2nd intake) |
| 05 Oct 2018 |
Skills on Customer Servicing
|
| 04 Oct 2018 |
The Essential Elements to Digital Marketing 3 - Fundamentals in Video Marketing Strategy
|
| 27 Sep 2018 |
The Essential Elements to Digital Marketing 2 - CRM - Key to Long-term E-Commerce Success
|
| 13 Sep 2018 |
The Essential Elements to Digital Marketing 1 - Bringing Data Insight to Form Effective Digital Marketing Strategy
|
| 06 Sep 2018 |
Workshop 3 - Build Your Brand on Social Media
|
| 30 Aug 2018 |
Workshop 2 - Build Your Brand on Social Media
|
| 24 Aug 2018 |
Retail Workshop (Aug) - Build Up Effective Team Spirit
|
| 23 Aug 2018 |
Workshop (1-3) - Build Your Brand on Social Media
|
| 17 Aug 2018 |
Workshop (3) - Road Map of Successful E-shop
|
| 17 Aug 2018 |
Retail Workshop (Aug) - Master Professional Presentation Skills
|
| 10 Aug 2018 |
Seminar on Faster Payment System
|
| 09 Aug 2018 |
Workshop (2) - Road Map of Successful E-shop
|
| 02 Aug 2018 |
Workshop (1-3) - Road Map of Successful E-shop
|
| 27 Jul 2018 |
Retail Workshop (July) - Time Management
|
| 20 Jul 2018 |
4 Tips to Create a Popular Branded eShop | A Low Cost & High Return Marketing Strategy
|
| 20 Jul 2018 |
Retail Workshop (July) - Design Thinking
|
| 17 Jul 2018 |
Seminar on Development & Opportunities in Greater Bay Area
|
| 09 Jul 2018 |
Shanghai x Hangzhou Study Tour on Smart Retail 2018 |
| 22 Jun 2018 |
Sharing on Leadership and Motivation Training Skills
|
| 15 Jun 2018 |
2018 S&C Orientation
|
| 13 Jun 2018 |
Smart Retail vs Smart Consumers
|
| 06 Jun 2018 |
[Free] SME Seminar - Seamless Omni-channel experience
|
| 31 May 2018 |
"No Fakes Pledge" Scheme Member Activity - Smart Online Retailing Security Seminar
|
| 23 May 2018 |
Retail Workshop: Master the Skills of a Successful Leader
|
| 15 May 2018 |
Retail Summit 2018 - Inspiring the New Era of Retail
|
| 10 May 2018 |
E-Commerce Management Fundamental Course in Retail - Managing Your Customer Database & Effective Targeted Promotion
|
| 09 May 2018 |
Retail Workshop: Effective Skills for Staff Training and Performance Appraisal
|
| 09 May 2018 |
2018 Hong Kong Award for Industries - Briefing Seminar
|
| 04 May 2018 |
Inspiration for Retailers – Key Challenges Faced by eCommerce Businesses
|
| 03 May 2018 |
E-Commerce Management Fundamental Course in Retail - Social Contents for Unique Customer Experience
|
| 27 Apr 2018 |
SME E-Tailing Workshop (7) - Web Performance Optimization
|
| 27 Apr 2018 |
SME E-Tailing Workshop (8) - System Security Development and Management
|
| 26 Apr 2018 |
E-Commerce Management Fundamental Course in Retail - Data Privacy Policy for E-commerce in Retail
|
| 25 Apr 2018 |
2018 Service & Courtesy Award Briefing Seminar - The Key for Retailers to Innovate
|
| 19 Apr 2018 |
E-Commerce Management Fundamental Course in Retail - Techniques for Search Engines Successes
|
| 17 Apr 2018 |
Free SME Seminar - Winning Cross-Border E-commerce
|
| 13 Apr 2018 |
io.T Centre Visit
|
| 12 Apr 2018 |
E-Commerce Management Fundamental Course in Retail - Selecting the Right E-channels to Advertise
|
| 11 Apr 2018 |
Tips for Retailers to Survive the Shift to Online Shopping
|
| 08 Apr 2018 |
Study Tour to Toy & Hobby China Fair & Baby & Stroller China Fair 2018 |
| 23 Mar 2018 |
SME E-Tailing Workshop (6) - Multi-Channel of Online Marketing
|
| 23 Mar 2018 |
SME E-Tailing Workshop (5) - Customer Relationship Management
|
| 23 Mar 2018 |
Grasp the Latest Security Printing Technology Study Tour
|
| 22 Mar 2018 |
E-Commerce Management Fundamental Course in Retail - E-Shop Security Management
|
| 21 Mar 2018 |
Workshop: Tips for Successful Selling
|
| 15 Mar 2018 |
E-Commerce Management Fundamental Course in Retail - Workshop on Mobile Experience Development
|
| 15 Mar 2018 |
New era of Retail - The Revolution of E-Commerce
|
| 14 Mar 2018 |
Briefing on “Earn & Learn Pilot Scheme for Retail Industry”
|
| 13 Mar 2018 |
Sharing on Icebreaker Games
|
| 12 Mar 2018 |
2018 Japan Study Tour
|
| 09 Mar 2018 |
E-Commerce Management Fundamental Course in Retail - Trend of Mobile Payment Development to Facilitate Online and Offline Business
|
| 01 Mar 2018 |
Retail Workshop - Build Up Elaborate Spirits of an Effective Team
|
| 28 Feb 2018 |
SME E-Tailing Workshop (3) - The Rise of Mobile Commerce
|
| 28 Feb 2018 |
SME E-Tailing Workshop (4) - Marketing Planning, Market Analysis and (Network) PR Crisis Management
|
| 27 Feb 2018 |
E-Commerce Management Fundamental Course in Retail - Workshop on Trend and Development of E-commerce Marketplace
|
| 08 Feb 2018 |
Seminar on Unfair Trade Descriptions
|
| 07 Feb 2018 |
Retail Workshop - Master Effective Skills of Customer Service
|
| 05 Feb 2018 |
E-Commerce Management Fundamental Course in Retail - Trend of O2O Development and Service Design
|
| 01 Feb 2018 |
E-Commerce Management Fundamental Course in Retail - Strategy of Creating Quality Online Shopping Experience and Increasing Sales Volume
|
| 31 Jan 2018 |
Seminar on Good Practice for External Lighting Installations
|
| 30 Jan 2018 |
Seminar on Latest Catering Trend
|
| 26 Jan 2018 |
SME E-Tailing Workshop (2) - Procurement and Logistics Management
|
| 26 Jan 2018 |
SME E-Tailing Workshop (1) - E-commerce website content planning and maintenance
|
| 23 Jan 2018 |
Seminar on 2018 Hong Kong Retail Outlook
|
| 01 Jan 2018 |
Quality E-shop Developer Recognition Scheme
|
| 13 Dec 2017 |
Seminar on Business Opportunities in IT Development
|
| 07 Dec 2017 |
2017 S&C post award gathering
|
| 14 Nov 2017 |
Seminars and Solutions Showcase - Fully Integrated with New Technologies against Retail 4.0
|
| 10 Nov 2017 |
Workshop on Manage Change and Build Up Positive Attitude Towards Change
|
| 02 Nov 2017 |
Workshop on Creating Quality Online Shopping Experience
|
| 13 Oct 2017 |
Workshop on Motivate Staff for Better Results
|
| 13 Oct 2017 |
2017 Annual General Meeting and Luncheon |
| 22 Sep 2017 |
Workshop (3): Mobile Commerce
|
| 19 Sep 2017 |
Seminars and Solutions Showcase - To Create New Retail by Perfect O2O
|
| 14 Sep 2017 |
Workshop (2): Omni-Channel Branding
|
| 08 Sep 2017 |
Workshop (1): Online Customer Journey
|
| 25 Aug 2017 |
S&C Workshop - Tips to make work fun
|
| 14 Aug 2017 |
S&C Workshop - Coaching for Performance
|
| 11 Aug 2017 |
Industry Connect @ Science Park
|
| 20 Jul 2017 |
Workshop on Social Media Advertising
|
| 22 Jun 2017 |
Seminar on How to Use "Recognition of Prior Learning" Effectively in Staff Recruitment and Manpower Development
|
| 16 Jun 2017 |
Workshop on Master Consultative Skills of Customer Service
|
| 15 Jun 2017 |
Retail Digital Marketing Management Course (6): Case Study of Digital PR and PR Crisis Management
|
| 15 Jun 2017 |
2017 S&C Orientation
|
| 08 Jun 2017 |
Retail Digital Marketing Management Course (5): Integrated Performance Management and Optimization
|
| 01 Jun 2017 |
Retail Digital Marketing Management Course (4): Social Contents for Unique Customer Experience
|
| 31 May 2017 |
Seminars and Solutions Showcase - Retail 360°: To Grasp the Second Wave of E-Commerce
|
| 25 May 2017 |
Retail Digital Marketing Management Course (3): Selecting the right e-channels to advertise
|
| 23 May 2017 |
Formula of Successful Digital Marketing in CHINA (3) --- WeChat Marketing Workshop
|
| 19 May 2017 |
Workshop on Manage Generation Y (FULL)
|
| 18 May 2017 |
Retail Digital Marketing Management Course (2): Managing your customer database & effective targeted promotion
|
| 16 May 2017 |
Seminar on Growing Beyond Trend - Business Survival in an Unusual Economy
|
| 12 May 2017 |
A Train-the-Trainers Workshop - "Think Different, Train Different!"
|
| 11 May 2017 |
Retail Digital Marketing Management Course (1): Fundamental Techniques for Search Engines Successes
|
| 09 May 2017 |
2017 Retail Conference - Sponsorship Invitation
|
| 27 Apr 2017 |
Workshop on Strategy of Increasing E-Shop Sales Volume
|
| 26 Apr 2017 |
Retail Workshop: Build Up and Winning Customer Loyalty
|
| 25 Apr 2017 |
Formula of Successful Digital Marketing in CHINA (4) --- Baidu Workshop
|
| 11 Apr 2017 |
WeChat Payment Seminar -- Hong Kong Station
|
| 07 Apr 2017 |
2017 Service & Courtesy Award Briefing Seminar & Information Sharing
|
| 07 Apr 2017 |
Formula of Successful Digital Marketing in CHINA (2) --- JD.com Workshop
|
| 24 Mar 2017 |
Retail Workshop: Master and Apply Coaching Skills
|
| 24 Mar 2017 |
Formula of Successful Digital Marketing in CHINA (1) --- Alibaba Workshop
|
| 22 Mar 2017 |
Workshop on Customer Service in Digital Era
|
| 20 Mar 2017 |
Taobao University E-Commerce CEO Training 2017 |
| 13 Mar 2017 |
2017 Japan Study Tour
|
| 10 Mar 2017 |
Workshop on Mapping Excellent Digital Customer Journey & Visit to GOOGLE HK Office (FULL)
|
| 02 Mar 2017 |
Workshop on Quality Digital Customer Experience of E-Shopping
|
| 28 Feb 2017 |
Seminar on Creating Service Leader DNA
|
| 23 Feb 2017 |
Seminars and Solutions Showcase – Strategic Online Retailing: Quality & Security
|
| 22 Feb 2017 |
Retail Workshop: Master AQ and Turning Pressure into Power
|
| 24 Jan 2017 |
Seminar on 2017 Hong Kong Retail Outlook
|
| 17 Jan 2017 |
Seminar on “Beware of Deception and Counterfeit Currency”
|
| 12 Jan 2017 |
Tutorial on Creating Quality Online Shopping Experience
|
| 06 Jan 2017 |
Seminar on Winning Retail in 2017
|
| 13 Dec 2016 |
HKRMA Quality E-Shop Recognition Scheme: Take Your Business to Next Level
|
| 09 Dec 2016 |
2016 S&C Gathering
|
| 08 Dec 2016 |
"Striving Customer Service Excellence through Smart Resource Re-engineering" Sharing Conference
|
| 06 Dec 2016 |
2016 Annual Dinner and Retail Awards Presentation Ceremony |
| 23 Nov 2016 |
Workshop on Professional Grooming for Retail
|
| 10 Nov 2016 |
Seminar on "Driving Retail Sales through Exceptional Customer Experience" (Series 2)
|
| 09 Nov 2016 |
Motivation Master at Workplace
|
| 04 Nov 2016 |
SME Tour Visit to Bossini |
| 03 Nov 2016 |
2016 Service & Courtesy Award - Winners Announcement Ceremony
|
| 27 Oct 2016 |
Seminars and Solutions Showcase – Utilize Retail Technology • Build Your Brand Network (Chinese ONLY)
|
| 26 Oct 2016 |
Seminar (3) on Successful e-Tailing in the MobileAGE : Ideal e-Shopping Experience for Returning & Repeat Customers
|
| 14 Oct 2016 |
The 33rd Annual General Meeting (AGM) Luncheon |
| 28 Sep 2016 |
Seminar (2) on Successful e-Tailing in the MobileAGE : Growing Customer Database for Sales Expansion
|
| 23 Sep 2016 |
Effective PR Crisis Communications in Retail Industry
|
| 20 Sep 2016 |
The New Era of Mobile Payment Bring Potential Customers to Your Business
|
| 09 Sep 2016 |
Seminar on "Retail Innovations for Consumer Engagement and Visit to Internet of Things Excellence Centre
|
| 06 Sep 2016 |
Tour Visit to The T Hotel |
| 05 Sep 2016 |
S&C Workshop (4) - Dialogue Experience
|
| 02 Sep 2016 |
S&C Workshop (3) - Desert Hero
|
| 26 Aug 2016 |
Seminars and Solutions Showcase – Improve Retail Management • Optimize Operation Efficiency (Chinese Only)
|
| 25 Aug 2016 |
S&C Workshop (2) - Develop Caring and Team Spirit in Workplace
|
| 24 Aug 2016 |
Seminar (1) on Successful e-Tailing in the MobileAGE: Practical e-Sales Generation for Retailers
|
| 22 Aug 2016 |
S&C Workshop (1) - Maintain Good EQ in workplace
|
| 19 Aug 2016 |
Workshop on Change Management under Adversity
|
| 22 Jul 2016 |
Seminar on "Driving Retail Sales through Exceptional Customer Experience"
|
| 21 Jun 2016 |
Seminars and Solutions Showcase – Exploring Online Business Opportunity through Retail Technology
|
| 17 Jun 2016 |
2016 Service & Courtesy Award - Orientation
|
| 09 Jun 2016 |
2016 Retail Conference – Success & Sustainability |
| 07 Jun 2016 |
2016 Retail Conference - "Success & Sustainability"
|
| 26 May 2016 |
Customer Management Strategy in MobileAGE
|
| 06 May 2016 |
Sharing on Building Service Culture in Social Enterprise
|
| 29 Apr 2016 |
SME Workshop (10) on Customer Journey Mapping
|
| 28 Apr 2016 |
Workshop on Create Your “Personal Signature Service"
|
| 27 Apr 2016 |
Briefing on "2016 Hong Kong Awards for Industries: Customer Service"
|
| 25 Apr 2016 |
Seminar on Qualifications Framework (QF) Seminar on Corruption Prevention and Recognition of Prior Learning (RPL) Mechanism in Retail Industry
|
| 22 Apr 2016 |
SME Workshop (9) on Customer Journey Mapping
|
| 20 Apr 2016 |
Briefing Seminar of “2016 Service & Courtesy Award” & Training Information Sharing
|
| 19 Apr 2016 |
Seminar on Competition Ordinance
|
| 15 Apr 2016 |
Workshop on Master AQ and Turning Pressure into Power
|
| 13 Apr 2016 |
SME Workshop (8) on Customer Journey Mapping
|
| 08 Apr 2016 |
Visit Tour to Tao Heung Group |
| 07 Apr 2016 |
Seminars and Solutions Showcase - Innovations in Retail Marketing (Chinese Only)
|
| 30 Mar 2016 |
SME Workshop (7) on Customer Journey Mapping
|
| 23 Mar 2016 |
CEO Series: Breakthrough x Reverse x Leadership Seminar
|
| 22 Mar 2016 |
Workshop on Master Creativity and Problem Solving Skills
|
| 22 Mar 2016 |
SME Workshop (6) on Customer Journey Mapping
|
| 18 Mar 2016 |
Sharing Talk on "Retail Service Innovation: How to Breakthrough Services from What Customers Want"
|
| 17 Mar 2016 |
Briefing on “Earn & Learn Pilot Scheme for Retail Industry”
|
| 14 Mar 2016 |
2016 Japan Study Tour
|
| 08 Mar 2016 |
SME Workshop (5) on Customer Journey Mapping
|
| 03 Mar 2016 |
SME Workshop (4) on Customer Journey Mapping
|
| 29 Feb 2016 |
Workshop on Experimental Learning - The Desert Heroes
|
| 26 Feb 2016 |
SME Workshop (3) on Customer Journey Mapping
|
| 25 Feb 2016 |
Workshop on Master Skills in Managing Thorny Customers
|
| 24 Feb 2016 |
SME Workshop (2) on Customer Journey Mapping
|
| 18 Feb 2016 |
S&C networking
|
| 17 Feb 2016 |
Workshop on Enhancing Shop Performance through Mystery Shopping Management
|
| 02 Feb 2016 |
Seminar on "Turning Crisis into Opportunities in Time of Retail Adversity"
|
| 27 Jan 2016 |
Seminar on “Beware of Counterfeit Currency” (Only for HKRMA members)
|
| 26 Jan 2016 |
Seminars and Solutions Showcase - Enhancing Business Operation through Retail Technology (Chinese Only)
|
| 20 Jan 2016 |
Seminar on Learning More in Developing Retail as a Professional Career
|
| 15 Jan 2016 |
Seminar on "2016 Hong Kong Retail Outlook"
|
| 14 Jan 2016 |
SME Workshop (1) on Customer Journey Mapping
|
| 11 Dec 2015 |
Seminar on "Use of Mediation in Resolving Customer Complaints" (For SMEs) (Chinese Only)
|
| 08 Dec 2015 |
2015 Annual Ball cum Retail Awards Presentation Ceremony |
| 27 Nov 2015 |
Briefing on Professional Diploma in Retail Management (PDRM) & Retail Operation Management (PDROM)
|
| 25 Nov 2015 |
S&C Networking
|
| 24 Nov 2015 |
Seminar (5) on "SMEs, it’s time to upgrade: Go Beyond Customer Expectation with Quality Service Experience" (For SMEs)
|
| 19 Nov 2015 |
Workshop on Master Creativity and Problem Solving Skills
|
| 17 Nov 2015 |
Seminar (4) on "SMEs, it’s time to upgrade: Go Beyond Customer Expectation with Quality Service Experience" (For SMEs)
|
| 12 Nov 2015 |
Seminar (3) on "SMEs, it’s time to upgrade: Go Beyond Customer Expectation with Quality Service Experience3
|
| 10 Nov 2015 |
Seminar (2) on "SMEs, it’s time to upgrade: Go Beyond Customer Expectation with Quality Service Experience"
|
| 06 Nov 2015 |
Seminar on Competition Ordinance
|
| 05 Nov 2015 |
Seminar (1) on "SMEs, it’s time to upgrade: Go Beyond Customer Expectation with Quality Service Experience"
|
| 02 Nov 2015 |
Visit Tour to the 118th Canton Fair (Phase 3) |
| 28 Oct 2015 |
2015 Service & Courtesy Award - Winners Announcement Ceremony
|
| 26 Oct 2015 |
Visit Tour to the 118th Canton Fair (Phase 2) |
| 20 Oct 2015 |
Workshop on Managing Emotion Headquarter
|
| 15 Oct 2015 |
Visit Tour to the 118th Canton Fair (Phase 1) |
| 14 Oct 2015 |
Workshop on Art of Selling
|
| 09 Oct 2015 |
32nd Annual General Meeting cum Luncheon |
| 30 Sep 2015 |
Visit Tour to H.A.N.D.S |
| 23 Sep 2015 |
Retail Open Day: Smart Retail IT Solution Management and Application (Chinese Only)
|
| 18 Sep 2015 |
Seminar on "Boost your Fashion Retails through Retail Technology"
|
| 16 Sep 2015 |
Workshop on Master Skills in Managing Thorny Customers (Re-run)
|
| 15 Sep 2015 |
Workshop on Customer Relationship Management in Social Media
|
| 25 Aug 2015 |
Seminars and Solutions Showcase - Smart Retail 360° (Chinese Only)
|
| 19 Aug 2015 |
Briefing Session on Business-School Partnership Programme
|
| 12 Aug 2015 |
Seminar on “Customer Experience Management and Service Benchmarking – Exploring Your Magic Service Potential”
|
| 12 Aug 2015 |
Workshop on Master Consultative Skills of Customer Service
|
| 20 Jul 2015 |
Workshop on Coaching for Higher Performance
|
| 16 Jul 2015 |
Workshop on Mental Wellness at Workplace
|
| 19 Jun 2015 |
Seminars and Solutions Showcase: To Decode and Upgrade "Retail Wisdom" (Chinese Only)
|
| 17 Jun 2015 |
2015 Service & Courtesy Award - Orientation
|
| 16 Jun 2015 |
Workshop on Master AQ and Turning Pressure into Power
|
| 11 Jun 2015 |
Seminar on Using Smart Inventory Management to Optimize Your Operational Efficiency
|
| 05 Jun 2015 |
Workshop on "Everyone is the Change Leader in Retail Industry"
|
| 03 Jun 2015 |
Seminar on Latest Retail Environment & FMCG Category Trends in HK & Macau
|
| 28 May 2015 |
Workshop on How to Apply for "Recognition of Prior Learning" (Chinese version only)
|
| 22 May 2015 |
Seminar on How to Use "Recognition of Prior Learning" Effectively in Staff Recruitment and Manpower Development
|
| 22 May 2015 |
Workshop on Humor and Presentation Skills Training
|
| 20 May 2015 |
2015 Retail Conference – Success & Sustainability
|
| 20 May 2015 |
2015 Retail Conference - "Success & Sustainability"
|
| 20 May 2015 |
2015 Retail Conference – Success & Sustainability |
| 14 May 2015 |
Workshop on Understand Consumer Behaviour
|
| 04 May 2015 |
Visit Tour to the 117th Canton Fair (Phase 3) |
| 30 Apr 2015 |
Seminar on improvements of logistics and inventory management efficiency for SMEs in retail industry
|
| 29 Apr 2015 |
Briefing on “Earn & Learn Pilot Scheme for Retail Industry”
|
| 28 Apr 2015 |
Briefing on "2015 Hong Kong Awards for Industries: Customer Service”
|
| 28 Apr 2015 |
Motivating “Strong Personality” Retail Staff
|
| 24 Apr 2015 |
2015 Service & Courtesy Award Briefing Session
|
| 23 Apr 2015 |
Visit Tour to the 117th Canton Fair (Phase 2) |
| 23 Apr 2015 |
Build UP and Winning Customer Loyalty
|
| 21 Apr 2015 |
Seminars and Solutions Showcase : To Ride on Retail Marketing Trend, and Enhance Business Intelligence (Chinese Only)
|
| 16 Apr 2015 |
Visit Tour to the 117th Canton Fair (Phase 1) |
| 13 Apr 2015 |
Visit Tour to Ocean Park and Networking Session |
| 31 Mar 2015 |
Seminar on Online Marketing Strategies for SME Retailers
|
| 25 Mar 2015 |
Service & Courtesy Award - 30th Anniversary Celebration Party |
| 25 Mar 2015 |
Seminar on Recognition of Prior Learning (RPL) mechanism
|
| 20 Mar 2015 |
Briefing on “Earn & Learn Pilot Scheme for Retail Industry”
|
| 17 Mar 2015 |
Quality Service Experience by CJM method [2 Days - 17 & 24 March 2015]
|
| 05 Mar 2015 |
Visit Tour to TSL │ 謝瑞麟 |
| 04 Mar 2015 |
Boosting Store Performance：To Drive Sales and Enhance Customer Service
|
| 03 Mar 2015 |
Master Skills in Managing Thorny Customers
|
| 03 Mar 2015 |
Seminar on ReTAAS (Chinese version only)
|
| 13 Feb 2015 |
S&C吹水會
|
| 12 Feb 2015 |
Seminar on “Beware of Deception and Counterfeit Currency” (Re-run)
|
| 06 Feb 2015 |
Seminar on “Beware of Deception and Counterfeit Currency”
|
| 06 Feb 2015 |
Retail Open Day: Exploring Opportunity in Cost-effective Ways
|
| 03 Feb 2015 |
Master Skills in Handling Customer Complaints
|
| 02 Feb 2015 |
Sharing Talk on Enhancing Retailers’ Competitiveness cum SME Service Excellence Award Ceremony |
| 29 Jan 2015 |
Seminar on Retail Qualifications Framework - Recognition of Prior Learning
|
| 23 Jan 2015 |
Seminar on Food Traceability (Chinese version only)
|
| 20 Jan 2015 |
How SME Retailers to use Low-cost Technologies to enhance Efficiency and for Resource Saving
|
| 07 Jan 2015 |
Seminar on ReTAAS
|
| 03 Dec 2014 |
New “Hong Kong Value Offer” Mobile App Alipay Service Counter - Trade Briefing |
| 03 Dec 2014 |
New “Hong Kong Value Offer” Mobile App Alipay Service Counter - Trade Briefing
|
| 12 Nov 2014 |
Retail Trend Seminar
|
| 12 Nov 2014 |
Retail Trend Seminar |
| 07 Nov 2014 |
INTEGRATED Management Behaviors for Frontline Supervisors |
| 07 Nov 2014 |
INTEGRATED Management Behaviors for Frontline Supervisors
|
| 30 Sep 2014 |
"Defusing Bomb" Effective Crisis Management
|
| 30 Sep 2014 |
"Defusing Bomb" Effective Crisis Management |
| 21 Aug 2014 |
Coaching for Higher Performance |
| 21 Aug 2014 |
Briefing on the Full Implementation of the Plastic Shopping Bag Charging
|
| 21 Aug 2014 |
Coaching for Higher Performance
|
| 21 Aug 2014 |
Briefing on the Full Implementation of the Plastic Shopping Bag Charging |
| 15 Aug 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations |
| 15 Aug 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations
|
| 14 Aug 2014 |
Briefing on the Full Implementation of the Plastic Shopping Bag Charging
|
| 14 Aug 2014 |
Briefing on the Full Implementation of the Plastic Shopping Bag Charging |
| 08 Aug 2014 |
Briefing on the Full Implementation of the Plastic Shopping Bag Charging |
| 08 Aug 2014 |
Briefing on the Full Implementation of the Plastic Shopping Bag Charging
|
| 31 Jul 2014 |
Seminar on Code of Practice against Discrimination in Employment on the Ground of Sexual Orientation (Chinese version only)
|
| 31 Jul 2014 |
Seminar on Code of Practice against Discrimination in Employment on the Ground of Sexual Orientation |
| 04 Jul 2014 |
Managing Touchpoints for Customer Engagement |
| 04 Jul 2014 |
Managing Touchpoints for Customer Engagement
|
| 24 Jun 2014 |
Managing Touchpoints for Customer Engagement |
| 23 Jun 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations
|
| 23 Jun 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations |
| 12 Jun 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series - Seminar on "How to Prepare Personal Information Collection Statement and Privacy Policy Statement" (Chinese only)
|
| 12 Jun 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – How to prepare data privacy statement and policy |
| 29 May 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations |
| 29 May 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations (Chinese Only)
|
| 23 May 2014 |
INTEGRATED Management Behaviors for Frontline Supervisors |
| 23 May 2014 |
INTEGRATED Management Behaviors for Frontline Supervisors
|
| 21 May 2014 |
Briefing session on "Earn & Learn Pilot Scheme for Retail Industry"
|
| 21 May 2014 |
"I Choose to be Happy" Positive Psychology & Stress Management |
| 21 May 2014 |
Briefing session on "Earn & Learn Pilot Scheme for Retail Industry" |
| 21 May 2014 |
I Choose to be Happy Positive Psychology & Stress Management
|
| 15 May 2014 |
2014 Retail Conference – Success & Sustainability |
| 13 May 2014 |
Briefing session on "Earn & Learn Pilot Scheme for Retail Industry"
|
| 13 May 2014 |
Briefing session on "Earn & Learn Pilot Scheme for Retail Industry" |
| 13 May 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – HR Management
|
| 13 May 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – HR Management |
| 28 Apr 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations
|
| 28 Apr 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations |
| 24 Apr 2014 |
"I Choose to be Happy" Positive Psychology & Stress Management |
| 24 Apr 2014 |
I Choose to be Happy Positive Psychology & Stress Management
|
| 17 Apr 2014 |
2014 Service & Courtesy Award - Service Forum for Retailers
|
| 17 Apr 2014 |
2014 Service & Courtesy Award - Service Forum for Retailers |
| 16 Apr 2014 |
New Training of 4321 Service Experience |
| 03 Apr 2014 |
Briefing on "2014 Hong Kong Awards for Industries: Customer Servce" |
| 03 Apr 2014 |
Briefing on "2014 Hong Kong Awards for Industries: Customer Servce"
|
| 31 Mar 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series - Legal Issue (Chinese Only)
|
| 31 Mar 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series - Legal Issue (Chinese Only) |
| 24 Mar 2014 |
Information Seminar of MSc in Marketing and Consumer Psychology by Shue Yan University(Chinese Only)
|
| 24 Mar 2014 |
Information Seminar of MSc in Marketing and Consumer Psychology by Shue Yan University(Chinese Only) |
| 07 Mar 2014 |
5C Service Management Intelligence
|
| 07 Mar 2014 |
5C Service Management Intelligence |
| 26 Feb 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – Retail Operations (Chinese Only) |
| 21 Feb 2014 |
New Training of 4321 Service Experience
|
| 19 Feb 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance" Training Series – ICT(Chinese Only) |
| 28 Jan 2014 |
2013/14 "Driving Retail Excellence through Privacy Assurance” Training Series - Seminar on "How to Prepare Personal Information Collection Statement and Privacy Policy Statement" (Chinese only) |
| 22 Nov 2013 |
2013/14 “Driving Retail Excellence through Privacy Assurance” Training Series - Workshop on Data Protection in Direct Marketing Activities (Chinese Only)
|
| 29 Oct 2013 |
2013/14 “Driving Retail Excellence through Privacy Assurance” Training Series - Workshop on Data Protection in Human Resource Management (Chinese Only)
|
| 28 Aug 2013 |
Retail Visual Merchandising & Display Workshop
|
| 23 Jul 2013 |
Managing Work Conflicts
|
| 05 Jun 2013 |
Effective DiSC Selling Techniques in Retailing
|
| 30 May 2013 |
How to Recruit, Rebuild, Retain Staffs@Social Media
|
| 14 May 2013 |
Managing EQ for Retaining & Motivating a Team of Post 60s - Post 90s
|
| 19 Apr 2013 |
Service from the HEART - 1 + 1 Customer MORE than 2 Customers
|
| 11 Apr 2013 |
How To Develop High Performance Team
|
| 26 Mar 2013 |
Service Mindset Twist - How to Handle Challenging Situations in Customer Service at Ease
|
| 27 Feb 2013 |
Reengineering the Service Processes
|
| 28 Nov 2012 |
Inspiring and Motivating a Team of Post 60s to 90s
|
| 13 Nov 2012 |
Techniques in Handling Customer Complaints
|
| 11 Oct 2012 |
Train the Service Trainers
|
| 09 Oct 2012 |
Dialogue in Silence - Engaging Staff for New Managers
|
| 27 Sep 2012 |
Connecting with Mainland Customers
|
| 20 Sep 2012 |
How to Manage Social Media for Staff Engagement in Retail
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