Year at a Glance
全年活動一覽
October 2014 – September 2015 (2014年10月至2015年9月)
• Seminars and Solutions Showcase: To Ride on Retail Marketing
Trends, and Enhance Business Intelligence
講座暨方案展示日：掌握零售趨勢 提升營商智慧
• 2015 Service & Courtesy Award - Briefing Session and Open for
Enrollment
「2015傑出服務獎」簡介會及公開接受報名
• 2015 Hong Kong Awards for Industries: Customer Service -
Briefing Session and Open for Enrollment
「2015香港工商業獎：顧客服務」簡介會及公開接受報名
• Earn & Learn Pilot Scheme for Retail Industry Briefing Session
零售業「職」學創前路先導計劃簡介會
• Improvements of Logistics and Inventory Management Efficiency
for SMEs in Retail Industry Seminar
零售中小企如何提升物流及庫存管理效能講座
• Vocational Accreditation Workshop
職業資歷評審多面睇工作坊
• Build Up and Winning Customer Loyalty Workshop
掌握及建立顧客的忠誠工作坊
• Motivating "Strong Personality" Retail Staff Workshop
如何推動「有性格」零售員工工作坊
• Visit to Ocean Park and Networking Session
考察團暨交流活動：海洋公園
• Visit to the 117
th
Canton Fair
第117屆廣交會參觀團
四月
April
五月
May
• 7
th
Retail Conference – Success & Sustainability
第七屆零售研討會 – 卓越零售 持續成就
• Networking Activity: Handling and Understanding
Generations X & Y
會員交流活動：了解及管理XY世代員工
• How to use Recognition of Prior Learning
Effectively in Staff Recruitment and Manpower
Development Workshop
「過往資歷認可」申請程序及評審工作坊
• Workshop on Understanding Customer Behaviour
掌握顧客的消費心理工作坊
• Workshop on Humour and Presentation Skills
幽默及演講技巧培訓工作坊
• Workshop on How to Apply for Recognition of
Prior Learning
僱主如何善用「過往資歷認可」招聘及推動人才
發展講座
9
