2019 Hong Kong Retail Summit | Hong Kong Retail Management Association (HKRMA)

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2019 Hong Kong Retail Summit

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Green Hackathon

Date

17 May, 2019

(Friday)

9:30am - 5:30pm

Main Venue

New Wing, HKCEC,
Wanchai

Conference

Room N101

Luncheon

Room N201

2019

1400+

Attendees

150+

Retail Brands

90%

Senior Management

Speakers

2019

REGISTRATION / NETWORKING

08:45 - 09:30

MORNING SESSION

09:30 - 12:10

Welcome Remarks

Mrs. Annie Yau Tse

Chairman,

HKRMA

Keynote

Dr. Bernard Chan Pak-li, JP

Under Secretary for Commerce and Economic Development,

HKSAR Government

Session A | Retail Pioneers: A Look at the New Retail Frontiers

In this session, industry leaders will share their forward vision on global retail transformation and how they translate it into innovative retail concept to excite the customers in a personalized way.

Speakers also share their insights and critical factors on how to take global innovative ideas into the local context successfully.

Keynote Speaker

Mr. Dennis van Oossanen

Vice President,

Nike Direct Greater China

Keynote Speaker

Mr. Troy Taylor

General Manager,

LEGO Hong Kong, Macau & Taiwan

Panel Discussion Moderator

Ms. Janis Tam

Vice Chairman,

HKRMA

Managing Director,

Swire Resources Ltd

Networking Break & Solutions Showcase

Session B | Recreating Retail Ecosystem

The digital revolution has raised the bar for retailers around the world. How can Hong Kong retailers adopt new technologies to embrace the challenges? In this session, leaders from different aspects of the retail ecosystem will share their insights on latest digital retailing trends.

Keynote Speaker

Mr. Howard Lee

Deputy Chief Executive,

Hong Kong Monetary Authority

PRESENTATION

Panel Discussion Speakers

Dr. Guy Look

Chief Financial Officer & ED,

Sa Sa Cosmetic Ltd.

Mr. Reeve Kwan

Co-Founder,

GoGoVan

Ms. Jennifer Tan

Chief Executive,

AlipayHK

Moderator

Mr. Kenneth Kwok

Managing Director,

Beehive Strategy

Panel Discussion

LUNCHEON SESSION

12:30 - 14:15

Luncheon Keynote | TVB Anywhere: Transformation Story from One to Many

Mr. Cheong will share the success story of TVB, reinventing from a traditional television broadcasting station to a multi-platform that provides digital new media business as well as programmatic advertising reaching audience anywhere anytime.

Speaker

Mr. Cheong Shin Keong

General Manager,

Television Broadcast Ltd.

Moderator

Ms. Randy Lai

CEO,

McDonald's Hong Kong

AFTERNOON SESSION

14:30 - 17:30

Session C | Reshaping Customer Experience in the Digital Age

Corporate leaders will share their customer service evolution, and how they meet the rapidly changing customer expectation in the age of digital disruption.

Speakers will discuss the new definition of excellent customer experience which should be unique and seamless, so that they will come back time and time again.

Keynote Speaker

Ms. Diane Cheung

Managing Director,

Watsons Hong Kong

PRESENTATION

Keynote Speaker

Mr. Carthen Lam

General Manager,

Zoff HK

Keynote Speaker

Mr. Stanley Kan

Consultant,

Hong Kong Airlines

PRESENTATION

Keynote Speaker and Moderator

Mr. Vincent Tsui

Founder & CEO,

Toast Communications Limited

PRESENTATION

Panel Discussion

Networking Break & Solutions Showcase

Session D | Be My Guest: The Passing of Baton - Reinventing Retail Family Business

This session will invite family business retailers to exchange views on stage. How do they see the new retail business model? And, what are the insights in rejuvenating their family business in the digital era?

Moderator

Mr. Stephen Chan

Chief Advisor,

Commercial Radio Hong Kong

Speakers

Fairwood Holdings Ltd. (Father and Son)

Mr. Dennis Lo

Executive Chairman

Mr. Francis Lo

Executive Director

Speakers

Yue Hwa Chinese Products Emporium Ltd. (Uncle and Nephew)

Mr. PC Yu

Director & General Manager

Mr. Andrew Yu

Director

Speakers

Tse Sui Luen Jewellery (International) Ltd. (Husband and Wife)

Mr. Tommy Tse

Deputy CEO

Mrs. Annie Yau Tse

Chairman & CEO

Panel Discussion (Part 1)

Panel Discussion (Part 2)

Networking & Solutions Showcase

END OF PROGRAMME

Scroll the table right to see more info

TICKET FEE 門票費用
Early Bird Deadline 早鳥優惠至 : 18 April, 2019
Types of Ticket 門劵類別	Member 會員		Non Member 非會員
Types of Ticket 門劵類別	Early Bird Fee 早鳥票價	Original Fee 原票價	Early Bird Fee 早鳥票價	Original Fee 原票價
AM / PM Session 上午 / 下午環節
1 - 4 Tickets \| 1 - 4 張	$495	$550	$570	$630
5 Tickets or above \| 5 張或以上	$450	$500	$510	$560
Full-day Conference 全日峰會
1 - 4 Tickets \| 1 - 4 張	$875	$970	$980	$1,080
5 Tickets or above \| 5 張或以上	$780	$860	$880	$970
Keynote Luncheon 商務午餐會	$990	$1,100	$1,080	$1,200
Full-day Conference + Keynote Luncheon 全日峰會 + 商務午餐會
1 - 4 Tickets \| 1 - 4 張	$1,750	$1,940	$1,950	$2,160
5 Tickets or above \| 5 張或以上	$1,700	$1,940	$1,900	$2,160