Mr. Stephen Ng
吳天海先生
Chairman
Hong Kong General Chamber
of Commerce
香港總商會主席
Dr. Peter Lam, GBS
林建岳先生
Chairman
Hong Kong Tourism Board
香港旅遊發展局主席
It is my great pleasure to congratulate the Hong Kong Retail
Management Association on the celebration of its anniversary.
For many visitors, shopping is a must when they come to Hong
Kong. The variety and quality of merchandise that can be found
in the city is a big draw to shoppers from around the world.
While we at the Hong Kong Tourism Board relentlessly promote
Hong Kong’s diverse shopping experiences in overseas
markets, we are very pleased to have the Association as our
partner, supporting our marketing campaigns and advocating
the importance of service quality, which is crucial in the present
highly competitive environment.
I look forward to further deepening our connections in
promoting industry excellence and celebrating our long-term
partnership for many more years to come.
Prof. Ir. Daniel Cheng
鄭文聰先生
Chairman
Federation of Hong Kong Industries
香港工業總會主席
Since 1983, the Hong Kong Retail Management Association
(HKRMA) has ably represented the retail industry in Hong Kong,
caring for the interests of more than half the retail workforce.
Being the leading organisation for Hong Kong retailers, its
voice is heard by influential contacts in the Government, local
and overseas associations, retailers, wholesalers, in fact the
business community at large. The HKRMA is highly respected
for its dedicated support with training, education and social
concerns for the benefits of its members. Today’s retail market
is facing many challenges and it is fortunate to have such an
active association which keeps it well informed on all matters
relevant to the trade.
On behalf of the Federation of Hong Kong Industries, I send our
heartiest congratulations to the HKRMA for having maintained
such high standards and wish it every success in the future.
On behalf of Hong Kong General Chamber of Commerce, I have
the privilege to extend our warmest congratulations to Hong
Kong Retail Management Association (HKRMA) on the occasion
of its 33
rd
Anniversary.
Since its establishment in 1983, HKRMA has been championing
the interest of the retail industry in Hong Kong on all key issues
affecting the industry. In addition to acting as an effective
bridge between industry and Government in respect of public
policy or business concerns, HKRMA organizes seminars and
workshops to keep members and their staff abreast of new
trends, requirements and opportunities. In doing so, HKRMA
has significantly raised the service standard and reputation of
the local retail sector over the past 33 years. The Association
should rightly be proud of its role in preserving Hong Kong as a
shoppers’ paradise and in promoting retail as a strong pillar of
our economy.
On this special occasion, I wish to thank HKRMA for its many
contributions, which all of us in Hong Kong benefit from, and
wish it continuing success for many more years to come.
The retail trade is an important pillar for the continuous growth
of Hong Kong’s economy. The Hong Kong Retail Management
Association (HKRMA) serves as a bridge of communication, and
strives to maintain close links between the government and the retail
industry, with the aim to enhance business opportunities for Hong
Kong retailers.
HKRMA has been making tremendous efforts to promote Hong
Kong’s retail industry, as well as safeguarding the interests of local
retailers. Simultaneously, it strives to raise the professionalism of
retailing throughout the year with its awards, education and training
programmes, and activities tailored for SME retailers.
With the recent contraction in the numbers of inbound tourists and
the relatively gloomy economic outlook ahead, retailers are facing
severe challenges in achieving good business results. The role of
the HKRMA in maintaining the competitiveness of the industry has
become more important than ever. It also requires the concerted
efforts of all retailers to work for the overall benefit of the industry.
On behalf of the Employers’ Federation of Hong Kong, I am
delighted to offer my heartiest congratulations to the HKRMA on the
occasion of its 33
rd
Anniversary. I strongly believe the HKRMA will
continue to play an instrumental role in shaping Hong Kong’s retail
industry and wish it every success in the years to come.
Mr. Y K Pang, GBS, JP
彭耀佳先生
Chairman
Employers’ Federation of Hong Kong
香港僱主聯合會主席
21
20
Congratulatory Message
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Congratulatory Message
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