Retailers - Winter 2016 - page 30

Antonhill Company Limited
安翹有限公司
|
Flagship Programmes
Established in 1981, Antonhill Co Ltd. provides one-stop comprehensive services,
including uniform design, merchandising, bulk production and after-sales
services. Antonhill places high regard on both the customers' management and
their staff who wear the uniform. The company continuously improves in respect
of design, fabrication and silhouette in order to provide a uniform that is satisfied
by both parties.
To serve customers with many outlets, the company has upgraded its ERP system
and strengthened logistic team in order to pack uniform individually for each
staff and deliver to different destinations directly. Customers can check their order
status and logistic details online for efficient management. Antonhill understands
deeply the importance of customer services, and always strive for the best service.
安翹有限公司於
1981
年成立,是全方位及一站式
制服專家,集設計、採購、生產、售後服務於一
身。公司不單視企業管理層為目標客戶,企業員工
亦同樣重要。公司致力在制服款式、選料及版型上
不斷作出調整和優化,以顧及客戶企業形象的同
時,亦能使企業的員工能穿上舒適的制服。
針對零售點多的客戶,公司提升
ERP
電腦系統及強
化物流團隊等周邊服務,以獨立包裝方式將制服直
接送到不同分舖,減輕客戶行政工作。客人亦可以
隨時從網上查閱訂單資料及運送流程¸靈活地調動
至不同零售點。安翹力求臻善,追求精益求精的顧
客服務。
Customer Service Award
顧客服務獎
Award Presenter
頒獎嘉賓
Mr. Winston Chow, Vice-Chairman of HKRMA
香港零售管理協會副主席 周允成先生
The Smart Living Stores was established by the HKT in 2013, providing brand
new service to enhance customers' living quality with technology and brings extra
comfort, convenience and efficiency at home. The company collaborates with
property developers, interior designers and product suppliers to offer holistic
smart home solutions including home automation, home networking, security
monitoring, health care and even smart gadgets to customers. The well trained
smart living consultants provide customers with one-stop service covering on-site
professional advice on home layout, equipment recommendations, and overall
set-up and after-sales services.
Following the HKT service motto "Here to Serve", Smart Living takes extra steps to
understand customers' family needs in addition to the individuals'. The company
is committed to constantly review its service standard and strive for continuous is
improvement.
香港電訊於
2013
年成立
Smart Living Store
,運用科
技提升客戶生活質素,帶來更舒適、方便和有效率
的生活模式。公司與地產商、室內設計師和產品供
應商等合作,為客人提供完整的智能家居方案,包
括家居自動化、網絡設計、保安監察系統、健康照
顧及智能產品。公司安排專責客戶經理為客人提供
一站式的免費服務,包括實地視察、整體設計、傢
俬擺位及完善的售後服務。
Smart Living
秉承香港電訊的服務宗旨
-
「摯誠為
你」,不但了解顧客的個人需要,更透過智能家居
方案照顧家中每位成員。公司致力提升顧客滿意
度,透過不同品質管理團隊的專業意見來提高服務
質素。
Hong Kong Telecommunications (HKT) Limited -
Smart Living Store
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