Industry News
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The Association conducts the Survey on Salary Trends on a yearly basis to
provide a comprehensive overview on the salary trends of various frontline and
managerial staff of the Hong Kong's retail industry.
About the Survey
1. The Survey was conducted in July and August 2015 with a total of 112
companies participated in the Survey, involving 6,233 retail outlets with
employment of 144,922 retail staff.
2. The Survey covered the salary data on 3 frontline positions, namely Sales
Person, Store Supervisor, and Store Manager, and 2 managerial positions
including Area/District Manager and Retail/Operations Manager.
3. The data were categorized into 10 types of retail businesses including
Beauty/Cosmetics, Catering/Food, Department Stores, Electronic & Electrical
Appliances/Telecommunications, Fashion & Accessories, Furniture &
Home Accessories, Personal Health Care/Drugs Stores, Specialty Stores,
Supermarkets/Convenience Stores, and Watch & Jewellery.
Survey Highlights
1. Around 95.5% of the participating companies gave salary increase to their
staff in 2015. The average salary increase for frontline and managerial staff
was 4.4% and 4.8% respectively, which were lower than those at 4.8% and
5.3% recorded in 2014.
2. Among the 5 positions, Area/District Managers registered the highest rate of
increase in average salary at 5% in 2015.
3. The Average Commissions were increased for Sales Persons (+12.5%), Store
Managers (+7.4%), Area/District Managers (+14.3%) and Retail/Operations
Managers (+20.1%). Average commissions offered to Store Supervisors
dropped by 4.0%.
4. The overall staff turnover rate in 2015 was 43.3%, which is lower than that
of 49.1% in 2014.
Subscription
The retailers who have participated in this salary survey will get a complimentary
copy of the full report. Interested parties are welcome to subscribe to the report:
Member:
HK$1,300 per copy
Non-member: HK$4,800 per copy
Please contact the Association at 2866 8311 for subscription.
協會每年均進行香港
零售業薪酬趨勢調查，以了解本港零售
業前線員工和管理層的薪酬趨勢。
薪酬調查概要
1.
調查於
2015
年
7
月至
8
月期間進行，參與機構共
有
112
間，包括
6,233
間零售店舖，僱用
144,922
名員工。
2.
協會從三個前線及兩個管理層職位蒐集最新的薪
酬數據。三個前線職位包括售貨員、店舖主管及
店舖經理，兩個管理層職位包括分區／區域經
理，以及零售／營運經理。
3.
參與機構分為
10
個零售類別，包括：化粧品店、
飲食店／食品店、百貨公司、電子及電器店／
電訊、時裝飾物店、傢俱及居室用品、個人護理／
藥房、專門店、超級市場／便利店、鐘錶及
珠寶店。
調查結果摘要
1.
在參與機構中，約
95.5%
的零售商於
2015
年曾加
薪給其員工。前線及管理人員的平均加薪幅度分
別是
4.4%
及
4.8%
，低過
2014
年的
4.8%
及
5.3%
。
2.
在五個受訪職位中，分區／區域經理的加薪幅度
最高，有
5%
的升幅。
3.
平均佣金方面，售貨員
(+12.5%)
、店舖經理
(+7.4%)
、分區／區域經理
(+14.3%)
，和零售／
營運經理
(+20.1%)
均錄得增加；相反，店舖主管
的平均佣金則下跌
4%
。
4.
根據調查報告，
2015
年整體員工流失率是
43.3%,
稍低於
2014
年的
49.1%
。
訂購
參與調查的零售商可免費獲得一份詳盡報告。協會
歡迎其他機構或人士訂購：
會員
： 每本港幣
1,300
元
非會員： 每本港幣
4,800
元
如欲訂購此報告，請致電
2866 8311
與協會聯絡。
39
Report on Manpower Situation of
the Hong Kong Retail Industry -
Salary Trends for 2015
2015 年香港零售業人力資源報告 - 薪酬趨勢
