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Report on Manpower Situation of the Hong Kong Retail Industry - Salary Trends for 2014

The Association conducts the Salary Trends Survey on a yearly basis to consolidate the latest salary trends of frontline and managerial staff of the Hong Kong's retail industry.

About the Survey
  1. The Survey was conducted in July and August 2014 with a total of 102 companies' participation, involving 6,064 retail outlets with employment of 123,360 staff.
  2. The latest salary data was collected from 3 frontline positions, namely, Sales Person, Store Supervisor, and Store Manager, and 2 managerial positions including Area/District Manager and Retail/Operations Manager.
  3. The participating companies were categorized into 10 types of retail businesses including Beauty/Cosmetic, Catering/Food, Department Stores, Electronic & Electrical Appliances/Telecommunications, Fashion & Accessories, Furniture & Home Accessories, Personal Health Care/Drug Stores, Specialty Stores, Supermarkets/Convenience Stores, and Watch & Jewellery.
Type of Retail Business Total
Employment Size		 No. of Outlets
OVERALL INDUSTRY 123,360 6,064
Beauty / Cosmetics 5,619 265
Catering / Food 42,497 1,471
Department Stores 5,854 84
Electronic & Electrical Appliances / Telecommunications 6,381 248
Fashion & Accessories 11,651 1,074
Furniture & Home Accessories 3,979 304
Personal Health Care / Drugs Stores 8,272 707
Specialty Stores 2,683 78
Supermarkets / Convenience Stores 27,019 1,597
Watch & Jewellery 9,405 236
Survey Highlights
  1. Around 94.1% of the participating companies gave salary increase to their staff in 2014. The average salary increase for frontline and managerial staff was 4.8% and 5.3% respectively.
  2. The average commissions were decreased for Sales Persons (-23.3%), Store Supervisors (-2.4%), Store Managers (-8.8%) and Retail/Operations Managers (-19.8%). Average commissions offered to Area/District Manager registered a growth of +2.7%.
  3. Around 75.3% and 88.7% of the participating companies provided paid meal time and paid rest day respectively to their frontline staff.
  4. It was reported a 6.7% increase in the number of frontline vacancies from 7,298 in 2013 to 7,790 in 2014.
Subscription
The retailers who have participated in the salary survey will get a complimentary copy of the full Report. Other interested parties are welcome to subscribe to the full Report with details below:

Members: HK$1,300 per copy
Non-member: HK$4,800 per copy
Subscription Form

Download PDF Format

Enquiry
Tel: 2866 8311